Sales Manager

Michelle Campbell

**** *********** *****, ******* ****, MO 65737

Phone: 636-***-****

Email: *****************@***.***

Objective Seeking a position in upper management with a progressive Corporation which would

utilize my education, skills and experience to make an immediate contribution to the

effective operation and profitability of the company. Looking for a challenging position

that will promote more growth and experience with in my role..

Qualifications Degreed Professional offering over twenty years of comprehensive experience in

management and some finance, inclusive of an extensive background in management

of all aspects of Healthcare Sales, Operations and Marketing.

Hire, train, manages and motivates personnel to perform at optimum levels of

efficiency and accuracy.

Establish credibility and a positive rapport with a wide variety of people from

diverse backgrounds.

Maintain profit and loss responsibility.

Establish and implement policies and procedures.

Manage personnel and project; develop and assure adherence to schedules,

timelines and deadlines; communicate daily with operations staff.

Excel in planning, forecasting, setting goals and objectives and determining

courses of action.

Excellent leadership skill; experienced motivating associates to attain highest

potential.

Highly resourceful and creative.

Achievements 1990-1997 Awarded multiple times the Circle of excellence Award for Superior Branch

performance.

1998 Recognition for Joint Commission accreditation with commendation from THR

(Texas Health Resources)

1999 Mentor Center Award for Curative Health Clinic as well as highest new patients to

hospital, highest professional referrals and highest healing percentages.

2001 Awarded by CFO at SLU for reducing contract labor costs by 50%

2003-2007 Recognition for Top Sales Teams at USN FASTAFF

2008 President’s Club winner Top Regional Director of Sales at On Assignment Nurse

Travel Division

2010 President’s Club Leader for ON Assignment Nurse Travel Division in Sales

2012 The Joint Commission- Survey passed at 100% no recommendations or areas of

improvement noted.

2013 Highest total of Nurse Travel orders in the mid 700’s

Professional Vice President of Business Development and Clinical Services

Experience Autumn Enterprises, Inc. dba Freedom Healthcare Staffing, Aurora, CO

November 2010 –Present

Small Corporation specializing in Strike replacement, consulting and Rapid Response

Staffing; FTE’s between 10-15.

Contributed to the growth of the company in 2010 with traditional nurse travel,

additional Rapid Response/Crisis Staffing and the introduction to Vendor

Management System staffing. Began with 15-20 plus orders with as few as 15

active accounts; as of 2013 orders hit a high of the mid 700’s with the addition

of over 1000 active accounts for both Nursing and Allied.

Introduced company and upgraded them from paper to electronic system by

building current system Bluesky to functionality from the beginning of my

position in 2010.

Oversaw all data base operations with upgrade to new API/Clearview system

to improve flow of submissions, QA capabilities, applicant on boarding,

bookings and Order entry. Improve overall operations of company to one

system and no paper.

As of 2012 as Crisis needs increased brought on multiple direct RR accounts,

EMR conversions and partnered with VMS Vendors to assist in 3 large work

stoppages for both Nursing and Allied.

Gained recognition among the VMS vendors for our ability to staff Crisis needs

and gained Rapid Response/Disaster contract with a well renowned VMS.

Company participated in a large EMR conversion; invited to participate in

several strikes throughout the US through subcontracting in addition to

participating in 5 Strikes of our own over the past 3 years.

In the process of partnering/contracting with a large VMS to assist their member

hospitals with future labor disputes and replacement staffing needs.

Manage a Sales/Account Management team of four professional s and a

Quality team of 3 professionals.

Offer operational expertise regarding recruitment efforts and retention to the

growth of the company through operational, marketing and competitive

strategies

In the process of building a per diem branch at the local level at the end of

2013– have brought in over 300 orders from multi vendors to assist with the start

up.

Responsibilities include all Clinical and QA management for the company- all

client and company requirements and full management of any client

candidate issues and sentinel events. TJC accreditation with no suggestions in

2012; perfect score- pristine QA Services per our clientele in comparison to our

competition...

Regional Sales Director

On Assignment Healthcare Staffing, San Diego, CA

February 2007 – November 2010

Major Corporation Specializing in hospital Staffing of Nursing and Allied Travel and

Replacement staff for Healthcare Job Actions.

Highest Revenue growth in first year of employment for Nurse Travel in Sales in 2008.

Achieved the Presidents club Award for 2008 for the successful achievement of

total revenue of 23.3 million in addition to d109 new clients.

Brought innovative ideas to On Assignment to improve Account Management

services related to tactics used in growing accounts and managing and

building relationships.

Mentored the Sale and growth of Rapid Response Services company wide by

selling and maintaining more clients with a higher dollar service.

Brought National and healthcare System Rapid Response accounts to On

Assignment; causing an increase in revenue, headcount and gross profit

margins.

Michelle Campbell

1015 Silvercrest Place, Branson West, MO 65737 303-***-**** *****************@***.***

Regional Director

US Nursing/Fastaff, Greenwood Village, CO

January 2002 – January 2007

Major Corporation Specializing in hospital staffing needs in Travel, Crisis/Disaster staffing

and replacement staff during client job actions.

Highest revenue growth year over year of entire company- 15%

Promoted in 2006 to oversee two regions

Responsible for corporate staff of four managers in Account

Management/Sales

Highest performance to budget out of four regional’s for 2006

Averaging 119% to budget for number of accounts

o

Gross margin dollars at 86%

o

Gross margin percent at 99%

o

Maintained largest client data base in company

Maintained for company overall numbers highest gross margin percent

Voted Best Regional team performance, multiple team members were

promoted in 2006

Nurse Manager

St. Louis University Hospital, St. Louis, MO

2001 – 2002

Oversee Multiple Departments within hospital.

Managed and operated the hospital’s Staffing Department. Float Pool and

Contract Labor.

Worked side by side with Supervisors, physicians, Admitting and Bed Control.

Gave direction to enforce discharges and admissions.

Increased Float pool FTE’s by 50% in less than 3 months.

Float Pool Grew from 15-75 FT and PT employees not including the per diem

Staff.

Awarded recognition by CFO for savings to budget re significant reductions in

contract labor dollars by 50% over last year.

Created own internet based shared staffing program used among all units.

Responsible for patient discharges, staffing of all units, patient admits, contract

agency and Float Pool management.

Program Manager

Curative Health Services, Hauppauge, NY

1998 – 2000

Responsible for all aspects of Wound Clinic Operations inclusive of the startup of the

clinic in 1998. Recruited for all physicians inclusive of Medical Director. Directed a staff

of 30, inclusive of one shared sales representative, a Clinical Service Ma nager and RN

and physician staff.

Awarded recognition of leading Wound Center in regional territory

Highest healing percentages among Regional Clinic territory

Michelle Campbell

1015 Silvercrest Place, Branson West, MO 65737 303-***-**** *****************@***.***

Mentor Center Award for company in 1999 after one year of opening

Awarded highest new patients to hospital by 70% in 1999

Recognition for Joint Commission Accreditation with commendations in 1998

from Texas Health Resources.

Regional Branch Director

Favorite Nurses Favorite Temps, Dallas TX

1990 – 1997

Responsible for operations of Dallas and Houston Branches and assisted as a trouble

shooter for nonproductive offices nationwide

Promoted to Regional in 1994 from Branch Manager

Opened Houston branch and reached profitability in 6 months

Directed over 800 nurses and managed a fulltime staff of 6-10

Managed a team of staffing coordinators

Managed one Branch director full time

Staffed over 95% of the hospitals in the DFW territory

Acquired the Columbia/HCA primary account for both DFW and Houston

Branches

Leading Staffing agency for the DFW area and well renowned for our critical

care nurses

Circle of excellence awarded multiple times in recognition of superior

performance throughout my tenure at Favorite.

Hospital Staff Nurse

NY NY, TX, AZ, AL, MO

1994 – 2002

Registered Nurses BSN, Charge Nurse, Supervisor, Nurse Manager, Office Nurses,

Director of Nurses

Areas of specialty include Cath Lab, CVICU, any ICU, CCU, Trauma ED, PICU

(rare), PP, MS, TEL, PCU, IMC, Outpatient Surgery, Day Surgery, GI LAB,

Ambulatory Care, Dermatology, Wound Care, ORTHO, ONC.

Education

Columbia University School of Nursing, NY NY

1984; Received diploma 1985

Graduated Deans list with high honors in December 1984; received diploma in 1985.

Certifications History of PICC Line certification

CCRN, ACLS, CPR, Wound Care certification and IV Infusion

State licenses, Active: MA, DC, MO; Inactive AL, NY, TX, AZ

References References are available upon request.

Michelle Campbell

1015 Silvercrest Place, Branson West, MO 65737 303-***-**** *****************@***.***

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