Customer Service Sales

“My purpose is to educate, to teach, to communicate; not only within a confined field of study but in the human

experience. I will encourage, uplift, and motivate all to succeed in whatever obstacle- be it educational, mental,

physical, emotional, and/or spiritual. We are all born to win!” – Audrey

Audrey E. Shankle

3155 French Road #14; Beaumont, Texas 77706; (H) 409-***-****; (C) 409-***-****

*********@*****.***

Education:

Lamar University: Bachelor of General Studies with concentrations in Social Work, Sociology

and Health; Expected graduation- 05/14

Lamar State College- Port Arthur: Associate of Art emphasizing Academic Studies;

Graduated 12/11

Work History:

Substitute Teacher K-12; 08/2012 Present

Beaumont Independent School District

3395 Harrison Avenue; Beaumont, Texas 77706; 409-***-****

Objective: Helping students to continue the learning process in the absence of their primary

teacher.

Gatekeeper of the class room and the academic environment

Instruct and assist students with lessons

Sales Associate; 06/2012 01/2014

Dollar General

5468 College St, Beaumont, TX; 409-***-****

Objective: Assisting customers with products, services, and answering questions about our

policy.

Cashier

Sales promotions

Customer Service Representative; 08/2009 12/2009

West Corporation

4645 Concord Rd; Beaumont, Texas 77703; 409-***-****

Objective: Confer with customers by telephone to provide information about products and

services, discuss inquires and concerns, and open and cancel customer accounts.

Sales Promoting

Detailed recordkeeping

Certified Nurse Assistant; 03/2003 8/2009

Silsbee Oaks Health Care

920 E Ave L; Silsbee, Texas 77656; 409-***-****

Objective: Attending to the emotional, mental, physical, social and spiritual wellbeing of the

elderly and mentally disabled

Record keeping

Consulting with the family of patients

* 01/10 06/12* Periods of unemployment were due to transitioning into a homemaker (mother and wife) and

fulltime student.

Professional References:

1. Lawrence Dunbar – Assistant Principal/Teacher 225-***-****

2. Twana Wilson – Adjunct Professor 409-***-****

3. Antoinette Collins – Lead Sales Associate 409-***-****

4. April Jones – LVN at MHMR 409-***-****

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