Customer Service Sales

Scott Limbaugh

**** ***** **** ****: 702-***-****

Henderson, NV, 89014 Home: 702-***-****

******@*****.***

Profile

Purchasing Agent / Buyer, Technology, Furniture, Electrical / Plumbing supplies, HVAC

Detail orientated results driven professional with emphasis on budget savings. Team player and goal oriented, always looking to achieve

desired results.

• Accomplished planner with an excellent track-record in implementation and execution of solutions that create a competitive

advantage.

• Self-motivated, results-oriented individual with excellent organizational skills and strong attention to detail.

• Proven ability to learn quickly and contribute significantly in organizations of varying sizes.

• Full responsibility and accountability for multi-million dollar budgets, and leadership of teams.

Strategic Pricing Focus Vendor Relationship Building SAP

Team Oriented Purchasing/Buying Expertise Technology Savvy

Vendor Management Customer Service Results Driven

HR Experience Interviewing / Placement Branch Management

Professional Experience

Branch Manager, LaborMax Staffing Henderson, Nv. 2/2013 – 10/2013

I am responsible for Dispatching workers to assignments, Making daily sales calls on prospective clients, interviewing and

placing workers at temp to perm job. I also cover inquiries to our office 24/7, receive requests for daily laborers, set up groups of workers

for special set up / teardown jobs. Daily I will receive quote requests for various skill sets (ex. Plumbers, electricians, etc.). The branch

would range between 13 – 20k weekly gross sales.

Purchasing Agent, Molycorp, Mt. Pass, Ca. 3/2012 – 9/2012

I am responsible for working with Vendors in gathering information about their products which I am processing into Project

Phoenix’s database. The goal is to set up a working database that is populated with spare parts and their lead times. I process this

information and set up purchase orders to order the most critical items for us to store on-site while setting up agreements to have less/non

critical items stocked at vendors’ warehouses. The Phoenix Project is a Billion dollar project with various plants being supported at this

site.

Insurance Agent, Colonial Life & Bankers Life & Casualty, Las Vegas, NV, 3/2011 – 3/2012

I am responsible for working with non-responding seniors that show interest in insurance products. I also work directly with the

same base of potential senior customers in setting up appointments and working with them to come up with a solution that fits their current

and future insurance needs.

Customer Service / Temp, IGT, Las Vegas, NV, 3/2010 – 8/2010 Acted in a

key customer service capacity managing both internal and external requests for such items as order status, pricing quotes and other

requests associated with IGT’s gaming infrastructure. I Handled placement of orders for customers in time sensitive situations such as

games down, new game placement and program obsolescence. I handled providing quotes for availability and pricing of replacement

parts, conversion efforts and other associated machine needs.

Inside Sales, Ahern Rentals, Las Vegas, NV, 2009 – 2010 I

acted in a customer service agent capacity, managing calls from customers and outside sales organizations for existing and upcoming

rental orders. I had oversight of ensuring machines were delivered to job sites as well as placing appropriate service calls for customers. I

had oversight of quotes for pricing and availability of materials for sales reps and their customers as well as answering associated

questions from potential customers on the Ahern website.

Outside Sales, NES Rentals, Las Vegas, NV, 2008

Responsible for visiting jobsites and working with project superintendents and foremen in determining rental needs for existing

and upcoming job efforts. I was responsible for quoting pricing and available of products for job bids as well as walking job sites for

contractors to estimate product needs for special applications

Purchasing/Senior Buyer, Manpower-Clark County School District, Las Vegas, NV, 2006-2007 I

had oversight of vendor management and handling placing requests for quotes, generation of bid requests, follow-up on existing order and

developing overall vendor relationships. I also acted in a lead capacity for coordinating delivery of products to new schools throughout the

Clark County School District by working directly with manufacturers and distributors to ensure on-time delivery and replacement of

damaged materials.

Key Achievements

• I successfully managed and coordinated over 315 schools within the district to procure classroom furniture, science materials and

musical instruments

• I successfully coordinated installation scheduling for Furniture, Musical instruments/furniture/staging, and Science room

equipment/furniture for 13 new schools opening in 2007- 2008 school year.

Account Executive, XO Communications, Las Vegas, NV, 2005 – 2006 I was

responsible for developing and restoring client relationships and resolving customer problems through calls and field visits. I performed

research and analysis into problems and provided detailed solutions significantly increasing account profitability. Additionally I provided

quoted pricing for both local and long distance service as well as web hosting.

Purchasing Agent, Network Installation Corp, Las Vegas, NV, 2002 – 2005 I

had oversight of telecommunication equipment purchases such as phone systems, cabling, communication racks and other assorted

items. I directly dealt with sales representatives and installation technicians to ensure that we had necessary inventory in stock to service

customers.

Key Achievements

• Implemented a cost savings program that dealt directly with manufacturers and distributors reducing cost by negotiating bulk

pricing agreements on specific regularly used items

• Developed a program to work directly with vendors to lower costs by setting purchasing points that adjusted pricing in Network

Installation Corp’s favor. This also allowed us to pass on savings directly to our customers.

Outside Sales / Sr. Customer Service, Graybar Electric, Las Vegas, NV, 1998 – 2002 I managed

relationships with over 200 accounts in the telecom service industry. I effectively demonstrated to customers the benefits of quantity

purchases and lease option programs. I also managed communications / data contractor needs and provided training to update

contractors on the latest products available. I also partnered with contractors to provide quotes for upcoming projects. I resolved a wide

range of customer problems including delivery delays, fees, budget issues and pricing.

Purchasing Agent / Customer Service, Graybar Electric, Las Vegas, NV, 1995 – 1998 I

worked with various areas within Lockheed Martin Missiles and Space, including Satellite, HVAC, Electrical and communications divisions.

I helped managed the acquisition of various materials, inherited stock, moving to new locations and setup inventory locator systems using

a bar code tracking system. I was the onsite specialist for developing solutions for Lockheed’s telecom needs. I also used a MIN/MAX

methodology to guarantee stock levels were maintained to provide adhoc requests.

Key Achievements

• I successfully created an integrated supply store for Lockheed Martin Missiles and Space Division on site at Moffett

Field Airbase. This effort integrated existing material cribs into one centrally located location. The purpose of this

endeavor was to use Graybar’s purchasing power to offer savings of up to 15% to the customer

Awards/Certifications:

- Awarded a commendation from Lockheed Martin, for assisting them in building an essential item (a missing cable) that would

have delayed their launch of a satellite in Russia

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