Recruitment Professional
Resume:
James Y. Moore
703-***-**** home
Apt. 507
mobile
Arlington, VA 22206 ********@***.***
Summary
Client Consulting Recruitment/Placement Coordination
Focused leader/strategist who meets goals and objectives. Develops long-
term client relationships by using interpersonal skills to eliminate
account base erosion. Maintains accountability and motivation in order to
set a positive example to subordinates and peers alike. Motivated, goal
oriented with a solid track record in Legal, Accounting/Finance, Marketing,
Customer Service, Sales and Management.
Strengths
Self-Motivation Integrity Negotiations
Employee Training Team Player Management Skills
Client Management Personnel/Business Development Multi-task
Oriented
Professional Experience
Senior Recruiting Manager February 2010 - Present
Excelsior, Inc. (Human Capital Growth Firm- Talent Acquisition & Leadership
Development)
Reston, VA
Recruitment/Placement Success
Vice President of Operations Marketing Manager
Managing Director of Consulting Senior Software Developer
Services (HR)
Chief Financial Officer Corporate Controller
Chief Operating Officer Finance Manager
Vice President of Sales Executive Assistant to a
President
National Logistics Manager Technical Project Manager
> Developing and implementing the strategic vision and plan for
the talent acquisition team
> Engaging with the senior leadership team to discuss talent
strategies
> Strategic planning and the development of sourcing plans
> Oversight and execution for targeted recruiting initiatives
> Defining and measuring metrics results and make corresponding
adjustments
> Developing, implementing and executing an executive leadership
recruitment program
> Developing and implementing department best practices
> Coordinating with internal resource management team to deliver
the end-to-end staffing process
> Developing and executing an annual recruitment plan
> Active external involvement in industry networking groups to
identify best practices and process improvements
> Performs a full range of placement and recruitment duties for
multi-mission and complex organization for which innovative and
proactive recruiting strategies are required.
> Positions include hard-to-fill and shortage categories, senior
level positions, jobs requiring unusual skill combinations, or
highly visible or sensitive positions.
> Serves as expert and technical advisor on matters concerning
recruitment and placement, special projects, competitive
sourcing, and other areas of human resources management and
laws, regulations, principles, guidelines and negotiated
agreements applicable to these activities involving the
deployment and alignment of the company's workforce to achieve
its goals and objectives.
> Consults with and advises senior management on recruitment,
examination, and selection processes, regulations, and
requirements; administers recruitment and placement plan;
coordinates and advises on the implementation and utilization of
automated classification and recruiting systems, tools, and
processes.
> Measure the effectiveness of the recruitment and placement
program and related initiatives in accomplishing established
goals.
> Ensures that the deployed measurement methods adequately
identify the impact of program changes and serve as useful tools
for managers.
> Serves as company's representative at recruitment/outreach
events for targeted community groups. Makes use of multiple
recruiting strategies.
> Identify, assemble, synthesize, manipulate, interpret and report
on data sets and information pertaining to recruitment and
staffing activities which includes maintaining required reports
such as open-close report, staffing and recruitment logs, and
other required/ad hoc reports and metric systems.
> Reviews internal processes and procedures related to staffing
and recruitment activities and makes recommendations for
improvements to promote efficiency and effectiveness in program
operations. This includes establishing standards, developing
the accountability framework relating to performance
expectations, identifying the necessary competencies needed to
build upon in order to effectuate new standards, and
recommending modifications to work plans as a result of
incorporating the new framework into work activities.
> Lead other recruitment leaders and recruiters with coaching and
developing of recruitment techniques.
Contract/Consultant Recruiter (temporary/contract)
November 2008 - January 2010
Various Companies
Chicago, Illinois & Washington, DC
> NORC - University of Chicago: recruited field interviewers
> National City: recruited banking industry talent as well as accounting
professionals
> Tellers
> Personal Bankers/Commercial Bankers
> Underwriter
> Customer Service Manager
> Contract recruiting for a government contractor
> CharterOne Bank: recruited banking industry talent as well as
accounting professionals
> Tellers
> Personal Bankers/Commercial Bankers
> Customer Service Manager
> Branch Manager
> OfficeMax: recruited for customer service call center
> United Airlines: interviewed flight attendants for a Purser In Flight
role
Recruitment Team Manager (budgetary downsize) October 2005 - October
2008
Roth Staffing Companies
Chicago, Illinois
Recruitment/Placement Success
Director of Security Nurse Paralegal
Intellectual Property Human Resource Manager
Attorney
Data Migration Specialist Accounting Manager
> Manage team of 7 Associates in assuring both internal and
external client expectations are met.
> Full life cycle recruiting from the phone interview through
offer letter.
> Recruited Legal Professionals (legal secretaries, paralegals,
docket clerks, some attorney placement etc.) Accounting and
Finance Professionals (financial analyst, underwriter and
mortgage closer for Chicago Title and Trust, staff accountant,
senior accountant, controller, A/P and A/R clerks etc.)
Administrative Professionals (executive assistant,
administrative assistant, HR professionals, IT professionals
etc.)
> On-Site Client Manager for JP Morgan Chase; handling all aspects
of the client/vendor relationship. 50% of day was spent on-site
with client for a complete year. Carrying out recruitment
efforts for several areas within the bank. Partnering with
executive team and management to ensure the process and workflow
of the staff was managed appropriately. Involved in round table
meetings to discuss recruitment efforts and what roles needed to
be put in place to help business process development continued
in the correct direction. Understanding the federal staffing
policies as we were also a part of a government staffing
initiative with the U.S. Immigration and Naturalization
Department within JP Morgan. Following all guidelines set forth
by the government on recruitment and placement of individuals
assuming those positions. Ensuring candidates become cleared as
deemed the U.S. Government; (positions recruited for: Data
Migration Specialist, Legal Administrator, Help Desk I,
Operation Specialist, Data Entry, Clerical etc.)
> Collaborate with the management team to understand clients
current and future workforce needs.
> Develop appropriate sourcing strategies to increase quality and
quantity of applicant flow.
> Ensure recruiting functions and reporting are within EEO, AAP
and ADA compliance expectations.
> Market and solicit new business in the legal,
accounting/finance, administrative and professional service
fields in the downtown Chicago district.
> Implement strategic recruitment and employment programs in
conjunction with client needs.
> Implement improvements to staffing processes including sourcing
and selection.
> Track and report on recruiting metrics including time to fill
and cost per hire.
> Review and analyze branch P&L statements.
> Research and gather information on competitors, industry trends
and market salary structures.
> Prepare budgets and administer coaching and development sessions
for subordinate members of the recruitment team.
Sr. Recruiter (better opportunity) June 2004 - October 2005
Vedior Professional Services/AccountPros
Chicago, Illinois
> Managed full life cycle of candidate consulting services from
the initial phone screen through placement.
> Recruited all Accounting and Finance Professionals such as:
Financial Analyst, Staff Accountants, Cost Accountants, CPAs,
Controllers, A/P Clerks, and A/R Clerks etc.
> Facilitated the applicant on boarding process including
reference/background checks and addressed payroll issues.
> Assisted the Sales team with lead discovery and distribution for
new opportunities, as well as continual cross marketing of other
divisions within the Vedior umbrella.
> Coordinated the direction of recruiting and marketing, and
modified weekly activity based on the needs of the Manager.
> Supported the Manager in the direction of Associates in the
group on a daily basis.
> Provided ad hoc reporting/support and special projects as
requested.
> Participated consistently in networking organizations and events
and maintained strong relationships.
> Maintain candidate database including data entry, tracking, and
processing changes.
Sr. Staffing Specialist (laid-off/office closed) August 2002 - January
2004
Staffmark
Chicago, Illinois
Recruitment/Placement Success
Forklift Driver Receptionist
Administrative Warehouse Picker/Packer
Assistant
> Met client expectations and needs for 10 accounts representing
25% of operational revenue.
> Sourced, screened, and interviewed candidates through various
recruitment channels.
> Assessed candidate's viability to support and resolve specific
client needs.
> Ensured compliance to all on-boarding processes including
selection, new hire paperwork, background and drug tests,
orientation and management assimilation.
> Advised and educated clients and staff on software applications.
> Worked in a team environment with Account Managers to provide
customer care and support services.
> Initiated proactive sales calls to increase new business.
> Researched account information requested by clients, auditors
and other internal departments.
> Collected data on numerous accounts and perform analysis of
various operations.
> Reconciled petty cash transactions.
> Handled client management and development duties associated with
the account management role.
> Focused on implementing actions, resolving problems, retaining
clients and capturing new business.
Corporate Recruiter (relocated) March 1998 - July 2002
Precision Response Corporation
Miami, Florida
Recruitment/Placement Success
Director of Administration Account Managers
Customer Service Supervisor of Customer Call
Representatives Center
Help Desk Technician Payroll Specialist
> Conducted interviews for potential new hires upon satisfactory
completion of company testing requirements.
> Attended job fairs in an effort to source candidates and
introduce them to Precision Response Corporation and its
operational objectives.
> Was involved in all aspects of customer service call center
operations and solutions.
> Generated offer letters.
> Managed the resume tracking database, ensuring its accuracy.
> Delivered new-hire presentations and orientations prior to the
training transition.
> Worked closely with Operations Managers and other department
heads as it relates to any current and/or future staffing
requirements.
> Assured training schedules and account shift assignments were
completed in a timely manner.
> Provided weekly reports on recruitment statistics.
> Provided assistance with federal WOTC administration and other
Human Resource related general office tasks as needed.
Education
Marketing & Economics
University of Miami
Coral Gables, Florida
Technical Knowledge
Environment: Windows 95, 98 & XP
Software: Microsoft Office Suite (Word, Excel, PowerPoint, Access,
Outlook), WordPerfect, Lotus,, PeopleSoft, Personic, Caldwell,
Adapt, Skill Match, Staff Suite 5.5, Oracle Taleo, BrassRing,
HRM Direct, PCR
Internet: Netscape, Microsoft Internet Explorer
Certified: MPO Behavioral Assessment, OAD Behavioral Assessment, OMG
Sales Assessment, Currently prepping for PHR.
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