Engineer Quality Assurance

KOMAL PRIYA KARUNA MOORTHY

****, ***** ******, ******** ****: 250-***-****

BC, V8X1E7 *****.*******@*****.***

Dedicated Master’s student with 3 years of experience in IT Testing.

To use business and technical skills to grow professionally in turn contributing to the growth of organization.

EDUCATION

MASTER OF GLOBAL MANAGEMENT September 2013 – Present

Royal roads university, Victoria, Canada

BACHELOR OF TECHNOLOGY -INFORMATION TECHNOLOGY September 2006 - May 2010

Valliammai Engineering College, Kattankulathur, Tamil Nadu, India

PROJECTS UNDERTAKEN

Bachelor of Technology: ‘Mirador’, the implementation of search engine similar to a model used by Research

people which takes data from group of inputs from users and displays in the selected format.

WORK EXPERIENCE

TATA CONSULTANCY SERVICES, CHENNAI, INDIA DECEMBER 2010 – SEPTEMBER

2013

2.9 years experience in Manual Testing for Software Quality Assurance of Telecom sector with knowledge in

software testing concepts and test documents.

Experience in managing and coordinating Onsite & Offshore team before, during and after Go-Live of the

application deployment.

Follow up and weekly review meetings with stakeholders to get the right deliverable for the application.

Knowledgeable in Risk-based testing, SOAP UI and SharePoint with experience in software development

using Java and JSP.

AREAS OF EXPERTISE

MANAGEMENT

Effective Communication Team Player Stakeholder Management

Test Cost Estimation Status Meetings and Follow-ups Conflict management

TECHNICAL

System and Inter-System Testing Regression Testing Web Testing

Defect Life cycle Test Plan, Cases & Process Test Documents

Traceability Matrix System Requirements Testing Concepts and SDLC

TESTING TOOLS

HP Quality Center HP QTP Caliber RM

Putty box Toad TIBCO tester

LANGUAGES

SQL/PLSQL Shell scripting C/C++, Java, JSP, JDBC

SOFTWARE/OS

Microsoft Office Suite/ Open Office Windows XP/ 7/8, Unix Oracle database, Eclipse

CERTIFICATION

ISTQB –Foundation Level

Assistant System Engineer – Trainee /Development December 2010- September 2011

Coordinated with Team members during the Go Live for successful deployment of the project.

Supported the Users during deployment for any issues in the new software.

Trained the new associates by in the team explaining the Application and the related functionality.

Improved the Unit Test Case scenarios as a complete flow through testing for the software which reduced the

error count by 15% during initial phase of deployment.

Developed a code that sends mail to Developer whenever a new error occurs in the Network so that the

Customer work is not affected.

Generated code set to get the daily summary of the Customer's Network usage through back end.

Assistant System Engineer – Trainee/Tester September 2011-

December 2011

Coordinated with various dependent teams to set up call for the deployment of the application.

Improved the metrics for the Test by 30% from previous quarter.

Developed a code that bounces the environment automatically for testing the application.

Generated a query set to identify the Customer devices for the Fault Management System.

Tracked the defect status using Caliber and QC.

Systems Engineer – Trainee/Tester December 2011-

December 2012

Coordinated with Development and Project Management Team in Onsite to review the critical defects

identified in the Project.

Appreciated by Client for successful coordination with dependent systems.

Achieved 100% test effectiveness for the application and appreciated for the same.

Remodeled the application testing by handling the data related activities in the back end.

Systematized the test process by maintaining documents for the risks and error which helped in increasing the

overall productivity for the team by 10%.

Created a set of documents for the application and maintained the transition documents by updating

periodically, so that the changes in the system are reflected to the whole team.

Systems Engineer – Test Analyst December 2012 – September 2013

Managing the whole Metrics and Status collection for the whole Portfolio.

Knowledge transition for the new trainees in the team to follow the right process during Software testing.

Coordinated with dependent teams to check the feasibility of risk based and performance testing in the

application.

Prioritized the Client and Project related activities for the Team which helped in maintaining the time line for

Go Live of the application.

Handled many project related tasks simultaneously and managed the team’s effect calculation for each week,

thus helping in identifying the status and progress for each team member.

Maintaining the defects for each team under the team’s portfolio and conducted sessions to overcome those

defects.

Appreciated by Onsite Coordinator for managing the technical aspects of the application individually.

Addressed the need to have few scenarios of the application in automation to reduce the cycle time and thus

improved the test metrics.

Appreciated by Client for complete flow through testing which reduced the number of post-production

defects by 10%.

VOLUNTEER EXPERIENCE

RESTORE - HABITAT FOR HUMANITY, ORONO AVENUE, VICTORIA, BC February 2014

– Present

Warehouse Assistant

Managed the arrangement of the articles.

Familiarized with pricing of articles and to keep count of the donations received per day.

Helped the customers in finding the required product.

ACHIEVEMENTS

1st position in College for securing highest mark in Mathematics in 1st year.

2nd position in the department in 2nd semester and 3rd position in the department in 4th semester.

Certificate for securing the 2nd position and award for 3rd position during 2nd year.

Certificate for handling and managing the System individually.

Appreciation from Client for reducing the defects and successful deployment of the application.

CO-CURRICULAR ACTIVITIES

Participated in the 10km marathon run organized for under privileged children.

Participated in the Fire Drills organized.

Participated in the Blood Donation campaign.

Part of ‘Dante’ an initiative for woman’s organization growth.

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