Customer Service Sales

Tara Chan

** ********* *****

Hamilton, Ontario L8T 4P6

Phone: 905-***-****

Email: ****.*.******@*****.***

Objective

Looking to utilize my customer service skills, and gain experience in the industry

Work Experience

October 2012- January 2014 Future Shop

Hamilton, Ontario

Digital Imaging Product Expert

Ensured that personal sales targets were met

Provided excellent customer service, which resulted in repeat

customers and further sales

Proven ability to multi task, while maintaining focus on

customers

Handled and resolved customer concerns and complaints

May 2008- September 2012 Future Shop

Hamilton, Ontario

Customer Experience Generalist

Responsible for overseeing two departments- Entertainment

and Cash

Provided customers advise on products and made personal

recommendations

Efficiently and effectively handled customer cash transactions

Was responsible for balancing cash till and end of shift

January 2000- April 2008 Future Shop

Hamilton, Ontario

Customer Service Representative

Assisted customers with questions regarding merchandise

Answered phone calls, and directed customers to appropriate

departments

Efficiently and effectively handled customer cash transactions

Was responsible for opening and closing duties

Education

September 2001-2003 Mohawk College

Hamilton, Ontario

Travel and Tourism Diploma

Core Strengths

Strong organizational skills

Sharp problem solver

Exceptional Communication Skills

Cash Management Experience

Proven sales abilities

Team Player

References

Available upon Request

Contact this candidate