Project Manager Management

Address: Amsterdam, Netherlands

Phone +** (0-64-324-**** Email: michelle_fish@yahoo.

(Primary): com

Nationality: American Gender: Female

Work Permit Valid work permit in the Languages: English (Native

Status: Netherlands Language)

Education University of Wisconsin Graduation date: July 1997

Bachelors Degree (BA): Double major in Economics and French; Double

minors: Politics and Business Administration

Nottingham University, England Attended academic year 1996/97

Intense studies of macro and European economics, transatlantic

relations, and French language.

Delivery/Role Sr. Business Project IT Strategy Consulting

Experience Sr. Business Analyst Program Management (small scale)

Discipline Investment Management Retail (Supply Chain) Solvency II

Experience IFRS4

Financial Markets Credit & Market Risk Mergers & Integrations

Credit Insurance Offshore/ Global

Delivery

Summary Of Excellent experience and skills planning, organizing, and managing

Skills complex plans as well as resource/people management

Strong oral and written skills with the ability to think around

solution solving and project management.

Vast experience in working directly with the business stakeholders

to capture and analyze business requirements, and translating those

requirements into a solution that can be implemented as an efficient

IT solution or business process

Strong Gap, risk and mitigation analysis

Solid experience in all stages of a project lifecycle, from

inception to completion including user training and implementation

Excellent presentation and workshop planning skills

Offshore/Outsourcing engagement strategy & offshore relationship

management

IT effectiveness/IT Operational Improvement

Proven record in structured analysis, business process modeling, and

use case modeling

Behavioral Energetic team player that takes Proactive and self starter

Traits initiative to move projects and Analytic, Investigative and

organisations forward Accurate

Quality oriented Flexible, and prepared to work

Dynamic, time and goal-driven unsocial hours when required

individual

Tech & Mgnt Practice of Prince II methodology, CMMI, BABOK, and exposure to Lean

Skills and Agile

Extensive training and utilization of full cycle and application

development / methodologies

Business Process Modeling & Redesign/Reengineering, Use Case

Modeling (UML, BPMN)

SQL; ETL; Data Structure Design

MS Office; MS Project; Clarity

Financial Front & Middle Office: (exposure to only): Capstone/Latent Zero;

Services Thinkfolio: Horizon Market Making & Trading Tool; Decalog; Sophis;

Exposure Murex

Solid exposure to the full lifecycle of Investment Operations (trade

lifecycle from Front to Back) both in Financial Markets and

Investment Banking

Product Equities; Fixed Income; Futures and Listed Derivatives; FX; Mutual

Exposure Funds

Data Vendor Bloomberg; FTI; JP Morgan; Lehmans; Markit; Morning Star; Reuters;

Exposure Telekurs

Detailed Work Experience

ING Investment Management

(Den Haag, Netherlands)

Sr. IT Consultant

February 2014 -Present

Analyzing issues related to the migrating an independent branches

portfolios onto INGs central accounting system.

Atradius Credit Insurance (Solvency II & IFRS initiatives)

(Amsterdam, Netherlands)

Sr. Project Manager

Nov 2011 -Jan 2014

Acting in multiple roles including Sr. Project Manager & Sr. BA across

various Business Units. Accomplishments include:

- SII Program accomplishments include:

o Defined a SII Data Quality (Management) Strategy accompanied by

an execution plan;

o Worked closely with Sr. Architects to compile a Solvency II

target architecture for all SII workstreams, along with a

business case to support it;

o Issue and critical dependency management between workstreams;

o Strongly contributed to the design of the critical program path

towards SII compliancy;

o Captured business process flows for a complete end to end dry

run of the SCR & Best Estimate calculation;

- IFRS: Compiled a business case and roadmap for Group Finance to

deliver an IFRS4 P2 compliant technical architecture while targeting

operational efficiencies across the organization through both

technology initiatives and business process improvements.

ING Operations & IT Financial Markets

(Amsterdam, Netherlands)

Product Owner (FO Trading & Market Making)

Jun 2011 -Nov 2011

Had a combined role of Project Manager, Business Analyst, and Vendor

Manager in relation to a Front Office Trading and Money Market tool for

Financial Markets. I worked directly with front and middle office product

owners to define global requirements and plan the end to end solution. In

addition, I assisted management to improve internal IT support processes.

Atradius Credit Insurance (Solvency II initiative)

(Amsterdam, Netherlands)

IT Strategy Consulting & Sr. Project Manager

Sept 2010 -May 2011

Provided IT Strategy consulting and managed the Solvency II IT program for

Atradius.

- Delivered a solid IT business case to demonstrate to stakeholders that

program will not only meet regulatory requirements, but also provide a

ROI by providing a solid architecture that is robust and can be

utilized for future underwriting projects, and will also facilitate a

stronger and more proactive risk strategy;

- Project management of IT activities for all program workstreams in

close cooperation with the program leaders and key stakeholders;

- Strongly contributed to the design of a conceptual target

architecture, which comprised of a Data Warehouse, and Statistical

Calculation Engines;

- Managed the Indian Offshore partner to define program needs and kick

off the Data Warehouse project;

- Managed IT resources from the Data Warehouse and Modeling teams;

BNP IP / Fortis Investments

(Amsterdam, Netherlands)

Sr. Business Project Manager (Independent Consultant)

Oct 2009 - Jul 2010

Sr. Business Project Manager/PMO for a work stream in the Front to Back

integration program (merging BNP-IP and Fortis Investments) managing

multiple streams of work, with specific focus on Reference and Market Data.

- Planned and oversaw the delivery of the definition and implementation

of a Global Pricing Strategy for all (listed and OTC) security types

in the new Investment Organization;

- Managed multiple migration plans for the reference and market data

migration including: Fund Migrations; Custodian Migrations; Fund

Accountant Migrations; Migrations to new systems in the TOM;

- Coordinated the decommissioning and transfer of business ownership

from legacy systems to the target operating model (Pricing, Securities

and Instrument Analytics);

- Coordinated the implemented data flows with new Fund Accountant and

Custodians;

- Aligned processes across Investment Operations systems with a strong

focus on STP;

ING Bank - Corporate Credit Risk

(Amsterdam, Netherlands) Business Project Manager (Independent

Consultant) Sep 2007 -Jul 2009

Sr. Business Project Manger for a project to re-engineer an existing a

suite of Credit Risk Applications, enabling the suite to be customizable

and dynamic to meet various business units requirements.

- Managed a team of 20 consisting of both functional and technical

roles;

- Defined project scope, quarterly and yearly budget, and project

deliverables that support business goals in collaboration with Sr.

management and stakeholders;

- Developed project year objectives; full-scale project and resource

plans;

- Identified and managed project dependencies and critical path;

- Proactively managed changes in project scope, identify potential

crises, and devised contingency plans.

NYSE Euronext -Information Services

(Amsterdam, Netherlands)

Project Manager (Independent Consultant)

May 2007 - Sep 2007

Sr. Business Project Manger overseeing the implementation of upgrades and

business enhancements of the Real-time Market data distribution system

(EMDS);

- Managed the overall project cycle of various implementations;

- Produced and agreed to acceptance test approaches, plans, criteria and

associated material in conjunction with the project and business needs

(time to market; user impact);

- Reviewed and critiqued functional definitions and solution designs

produced by the offshored 3rd party

Infosys Consulting (London, United Kingdom

/ Amsterdam, Netherlands)

Sr. Associate/Consultant

Sep 2004 - May 2007

Infosys Consulting is a subsidiary of Infosys, which is an information

technology services company headquartered in Bangalore, India. The

consulting group offered Business Process and IT Strategy Consulting

Services, with solutions that incorporated offshore sourcing models. Below

is an overview of my client experience.

ABN Amro Asset Management

(Amsterdam, Netherlands)

Sr. Business/Data Analyst for Front Office Applications

Feb 2005 - May 2007

Primary Sr. Business Analyst for the Global Data Repository for the Asset

Management Back and Front Office Systems.

- Liaised with the business users (Portfolio Managers, Risk & Performance

Measurement Managers, Compliance, Reporting, etc.) to gather and deliver

both business requirements and functional requirements;

- Conducted structured analysis, process modeling, constructed uses cases;

gap analysis, and risk and mitigation analysis;

- Conducted user acceptance testing with the business users;

- Managed relationships with various external financial data

vendors/suppliers to obtain new data for Front Office Applications;

- Managed delivery goals with onshore and offshore development teams to

ensure the solution is delivered to the end business users on time and to

expected standards.

Outsource/Global Delivery Consultant

In addition to my BA role at ABN, I was heavily involved with the

global IT offshore transition planning and roadmap development to

outsource IT application maintenance. I was a major contributor to

planning and managing the offshore relationship between the client

and the Infosys teams.

Tesco UK - Offshore Transition Planning

(Welwyn Garden City, England)

Sr. Offshoring Consultant

Sep 2004 - Feb 2005

- Worked closely a global retailers internal offshore program to identify

activities and tasks that can be performed offshore;

- Produced a strategic 4-year plan (phased approach) to transition IT

activities offshore that were aligned with steering committees end-state

definition of UK IT organization and the captive offshore facility

- Aligned the global offshore plan with the clients business case targets;

- Verified the end state definition and business case.

Diamond Management & Technology Consultants, Inc. (Headquarters:

Chicago, IL, USA)

Sr. Associate/Consultant

Oct 2000 - Sep 2004

Diamond (now acquired by PWC) is an elite, worldwide management and

technology consulting firm. Our client base was Fortune 500 clients. As a

Sr. Associate with the firm, I participated in IT Assessments, IT Strategy,

Technology Investment Management and Technology Management engagements. My

core discipline at Diamond was Retail and the Public Sector. As a

consultant, I developed business cases, evaluated current state operations

and processes, designed business process architecture, evaluated and design

technical architecture, develop and execute recommendations. My years at

Diamond gave me a strong back ground capturing stakeholder's needs and

providing successful solutions to create new or improved business and IT

processes.

At Diamond, aside from strategy consulting roles, I also acted in various

client roles which include; PMO and Project Management; Quality Assurance

Leader; and Sr. Data Modeler / Full Life Cycle Developer (VB).

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