LINDA RANAUDO, PMP

*** ******* **** ~ Toronto, Ontario M6C 2Y8

M: (416) 399 - 6223 acdn00@r.postjobfree.com

H: (416) 653 - 1685

Program Management ~ IT Project Management

Visionary program management professional with a career reflecting strong

leadership qualifications and "hands on" technical experience. Recognized

as a key contributor: history of progressively more responsible roles

within IFDS and CIBC Securities. Champions an atmosphere of accountability

and respect; builds highly-motivated and successful teams that exceed

corporate objectives. Facilitates increased revenue and productivity

through continuous process improvements; forges strong relationships by

identifying, translating and delivering solutions that satisfy client needs

and requirements.

Proficient in MS Project, MS Office, PowerPoint,

Clarity, Quadralay WebWorks, Adobe Acrobat and Framemaker, Service Now,

Visio, and Lotus Notes.

Areas of expertise include:

*Project Management *Project Life Cycle *Software Development Life

Cycle

*Budget Management *Agile Project Management *Needs Analysis/Process Evaluation

*Team Building *Project Design/Deliverables *Change Management

PROFESSIONAL EXPERIENCE

INTERNATIONAL FINANCIAL DATA SERVICES (IFDS), Toronto, ON 1997 - 2014

Program Director, 2007 - March 2014

. Provided strategic and tactical leadership for domestic and global

programs and projects for these world-leading transfer agencies; aligned

business strategies with project execution; managed $4 Million annual

program budget.

. Led teams of fifteen Project Managers, Project Coordinators, Developers,

Testers and Business Analysts: developed short / long range resource

plans, retained excellent quality of deliverables.

. Bridged gap between client, business development, operations and third

party vendors; built strong cross-functional teams executing software

development projects in Canada, Ireland, Germany, Luxembourg and the UK.

. Collaborated across the organization; forges and strengthens stakeholder,

client, and senior leadership relationships; mentors sponsors and C-level

clients.

. Successfully lead and implemented projects in the following areas:

regulatory/compliance, large scale production implementations,

business processes, and conversion/migration projects.

LINDA RANAUDO Page Two

PROFESSIONAL EXPERIENCE

(Continued)

INTERNATIONAL FINANCIAL DATA SERVICES (Continued)

Project Manager, 2006 - 2007

. Led teams of up to eight and budgets to $1 Million managing all aspects

of projects and delivering on-time and on-budget.

. Built credibility, established rapport, maintained communication with

stakeholders at multiple levels.

. Defined user requirements, developed and executed project plans, created

and reviewed Statements of Work, functional specifications, SLAs, and

acceptance criteria.

. Managed expectations, negotiations, escalations and feedback; presented

status to IT Management and major project stakeholders; primary point of

liaison between Project Team, IT, and the business.

Documentation Manager, 2000 - 2006

. Recruited, trained, mentored and managed team of six including technical

writers, contractors and co-op students; assigned and monitored workflow

ensuring all deadlines and business requirements.

. Created and implemented departmental budget; partnered with Business

Development and Marketing in development of strategies and programs

ensuring consistency in proposals and corporate identity.

. Principal point of contact for system documentation and project

development; collaborated across organization and with clients for review

of system documentation including release Notes, User and Training

Guides, Product Overviews and RFPs.

. Key initiatives included: identification and resolution of gaps in system

documentation; creation of iFast newsletter; streamlining of technical

information gathering process; implementation of a Content Management

Tool.

Testing and Implementation Manager, 1998 - 2000

. Directed team of four Testing Analysts in execution of User Acceptance,

Regression and Stress Testing.

. Defined and implemented best practices for testing templates and

standards; managed variances and delivered statistical pre- and post-

implementation reviews to leadership; created UNIX queries for test

scenarios and integrated testers in the project life cycle.

CIBC SECURITIES INC., Toronto, ON 1992 - 1997

Senior Testing Analyst, 1995 - 1997

Testing Analyst, 1993 - 1995

Junior Tester, 1992 - 1993

PROFESSIONAL DEVELOPMENT

Agile Project Management, GLOBAL KNOWLEDGE INSTITUTE, 2013

Project Management Professional (PMP), 2012

Certificate in Project Management, BOSTON UNIVERSITY, 2008

Certificate in Information Management, UNIVERSITY OF TORONTO, 2007

Certificate in Software Development, LEARNING TREE INTERNATIONAL, 1998

Certificate in Accounting and Finance, RYERSON UNIVERSITY, 1995

Core Management Skills Training - Leadership, 2011

Canadian Securities Course, CANADIAN SECURITIES INSTITUTE, 1995

Mutual Fund License, CANADIAN SECURITIES INSTITUTE, 1995

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