Lucious Turner III
********@*********.***
*** ******** **** ***** ************, GA 30214
H) 770-***-**** C) 404-***-****
Professional Profile
Experienced Business, Operations, and Project Management Executive
Cross Functional Expertise
• Diverse background spanning general management, project and program
management, network plant management and operations, training, quality, safety,
supply chain management, customer services, managerial and supervisory
responsibilities, and leadership development.
• Highly motivated with excellent communication skills both written and verbal.
Experienced interfacing and negotiating skills with large businesses, organizations,
communities, government entities and other audiences.
• Leverages a variety of skill sets including Project Management, Problem Resolution,
General Management, Process Improvements, Risk Identification and Analysis,
Delivery Management, Client Relations, and Microsoft Suite to deliver projects on
time and under budget.
Targeted Functions
Project Management Business Operation Customer Services
Employment History
PQC International 2009 - 2013
General Manager - Account Management
Grew activities and accounts from 3 projects/assignments to 7 concurrently for a
total of 10 accounts during a 3.5 year time period
Managed six Independent Project Teams (25 people) including Project and Program
Managers, Engineers, Lab Technicians, and Installers for Global 50 Client: The
Coca-Cola Company and Kraft Foods
Managed budgets, schedules, and resources for internal and external clients
Managed multinational manufacturing project teams: China, India, Philippines, and
Brazil
Developed processes improvement measures for domestic and international
operations
Managed manufacturing teams, engineers, vendors, suppliers, and Third Party
entities for regulatory compliance, certifications, productions, research and
development and new innovations
Provided logistics support for international and domestic shipments and operations
Performed leadership development, mentoring, recruiting, and training for new
employees
Proposal presentations to clients at all levels of management; CEO, DIO, CTO, VP,
and Dir. Levels
AT&T/BellSouth Telecommunications 1975 - 2008
Business Manager / Analysis Estimate Coordinator
Initiated and managed cost estimates for various business units, labor types,
and application in defining and documenting business needs and requirements for
clients.
Managed requirements teams, interfaced with all business units, handled project
escalations, managed PMO and cross-release teams through implementation, and
served as the liaison between the IT organization and the client.
Project Manager
Managed Operational Support System planning and delivery for internal and
external client. Responsibilities included management of the LAN to LAN System
connectivity teams, testing and implementation of circuits, and application support.
Led and directed cross functional teams.
Project Manager - Planning / Delivery Manager
Developed, implemented and managed short and long term strategic and
organizational system initiatives for Operations Center against identified business
rules and requirements to grow business and generate revenue
Project Manager - Corporate Safety Manager
Developed and implemented local and regional safety policies, programs, and
procedures for Network Field Operations and Corporate Organizations.
Conducted local and regional training, performed weekly safety reviews and audits,
handled accident investigations and compliance training
Network Field Operations Manager
Managed and supervised Installation and Maintenance Technician Group (25 Techs)
for installation, repair, and maintenance of telephone lines and equipment for
residential and business clients.
Managed training, scheduling, performance evaluations, and work load balancing.
Education
Saint Leo University Bachelor of Science Human Resource Management –
1994
Mercer University Master of Science Telecommunication Mgmt –
1997
George Washington University Master’s Certificate Project Management –
2004
Community Involvement
Alpha Phi Alpha Fraternity, Inc., Prince Hall Masonic Order, Elizabeth Baptist Church,
Mentor, Community Network Telephone Pioneers of America, Classroom Instructor for
Junior Achievement and Habitat for Humanity volunteer