Customer Service Human Resources

Riley D. Simmons

**** ** **** ** ***. *

Sunrise, FL 33313

954-***-****

OBJECTIVE

Obtain a career with growth potential; utilizing communication, organizational, managerial, and interpersonal skills in a professional business environment while being a valuable asset to my employers operation.

EDUCATION

Claflin University August 2009 - May 2012

Graduated with a 2.9 from the most prestigius university in the state of South Carolina while being a full-time scholar student athlete.

Bachelor of Science Degree in Sports Management, 2012

Minor: Human Resources, 2012

NCAA, Division I, II, Basketball All-American

PROFESSIONAL EXPERIENCE

Professional Basketball player Birmingham, England May 2012 - August 2012

Small Forward

Birmingham A's starting small forward after completing college and obtaining my Bachelors degree in my first season as a professional. Received rookie honors and awards my first year as a professional overseas.

Rangeless Innovations LLC. Fayetteville, NC August 2012 – December 2013

Human Resources Manager

-Provide managers with the necessary guidance to coach all levels of personnel to build skill sets and enhance personal development, including managing the Performance Review process.

- Ensure that guidelines and procedures are consistently administered and adhered to, with an end result of achieving excellent customer service.

- Manage positive employee relations. Lead the investigation of employee concerns and find the appropriate resolutions.

- Recruited and interviewed canidates for open positions

-Handled accounts receivable and payable for business relations and employee payroll

- Manage the talent acquisition process for all exempt and non-exempt positions and facilitate Orientation and other training sessions.

- Direct employee engagement efforts including activities, fundraisers, recognition programs and wellness challenges.

INTERESTS

Running; coaching; mentoring; music; exercise & conditioning; nutrition. Being a fan of collegiate and Professional sports.

Reference available upon request

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