Agnes Albertie
**** ********** ***** ************ ** 32218
***********@*****.***
Objective
To obtain employment in a challenging environment.
Qualifications
M.S. Degree in Human Nutrition and Food Technology, Two Years of Law School, Customer
Service, High Volume Sales, Business Owner, One on One Customer Relations, Self-Motivated,
Reliable, Punctual, Problem Solver, and Strong Desire for Success.
Professional Experience
Executive Housekeeper
Responsible for management and operation housekeeping and laundry department.
Provide the highest quality of service to exceed guest expectations.
Sales
High volume of sales and purchase offers. Ability to keep customer’s interest in products and
services. Wide variety of cash register experience. Multiple sales and inventory software
experience. Repeat customer goal and track history. High customer referrals.
Customer Service
Produced high customer satisfaction while maintaining company profits, goals, and policies.
Superb listening and communication skills. Experience with various customer demographics.
Ability to tell the customer undesirable information without loosing their trust or repeat business.
Employment History
2014- present Executive Housekeeping Manager, Homewood Suites by Hilton
2013- 2014 Executive Housekeeping Manager, Wingate by Wyndham
2013 Executive Housekeeping Manager, Comfort Suites (World Golf Village)
2012-2013 Assistant Executive Housekeeper, Comfort Suites (World Golf Village)
2005-2008 Sales Associate, Goodwill
2005 Italian restaurant
2004-2005 Sales Associate, Alvin (Saint Augustine)
Education
2003 M.S. Degree, Human Nutrition and Food Technology, University of Life Sciences