Customer Service Manager
Resume:
Brydai Sumpter
**** ********* **., *******, ** **047
*************.*****@*****.***
Objective
Seeking position allowing for parlay of demonstrated administrative, customer service, communication, and
project management skills proven by over 15 years successful experience in management, educational planning,
recruitment and training.
Profile
Motivated, proactive, personable business professional with over 15 years of experience implementing business
objectives to achieve goals. Presents diplomatic and tactful behavior with professionals and non professionals
at all levels as well as handling sensitive, confidential records and paying attention to details. Flexible and
versatile. Able to maintain order under pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences.
Skills Summary
Schedule management Critical Thinker Front Office Operations
Report Preparation Customer Service Professional
Written Marketing & Presentations
Correspondence Sales General Office Skills
Event/Training File maintenance Word, Excel, Quick
planning Staff Books,
Screening and Development Access and PowerPoint
recruiting
Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
Manage, train and collaborate with educators and care givers
Design and deliver series of classes for local businesses and associations, employees, volunteers and clients.
Superior written, oral and visual communication skills to include developing and deploying and varied media,
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee front office operations and provide impeccable customer service
Create Special promotions, write/design, print and outdoor advertising, and coordinate all media buying
MASTERY & ORGANIZATION
Manage all aspects of day to day operations, implemented recruitment initiatives in relation to market strategies
Finances: accounts payable/receivable, invoicing, billing, budgeting
Supervision of assistants and interns
Rapidly learn and master various application software
Employment History
2008 Present Consultant, TAME Consulting, Atlanta, GA
Brydai Sumpter
4043 Stonemont Dr., Lilburn, GA 30047
*************.*****@*****.***
2010 Teacher, Meridian Education Services, Atlanta
2009 2010 Loving Lambs Academy, Director of Education, Marietta, GA
2006 2007 Calvary Christian Academy, Teacher, Hampton, VA
2002 2005 Cornerstone Lending, Loan Officer, McDonough, GA
1995 1997 Systems Analyst, International Business Machines, Raleigh, NC
Education
WESTERN GOVERNORS UNIVERSITY, SALT LAKE CITY, UT
Bachelors of Arts Interdisciplinary Studies (K 8), 2014
APPLEBAUM TRAINING INSTITUTE, RICHMOND, VA
Professional Development courses in Education, 2006 2007
NORFOLK STATE UNIVERSITY, NORFOLK, VA
English Education, 1990 1994
REFERENCES
Kandra Cosby
Special Education Teacher
Clayton County Board of Education
Jonesboro, GA
Nicolia Mabry
Case Manager
Community Services Board
Newport News, VA
Brydai Sumpter
4043 Stonemont Dr., Lilburn, GA 30047
*************.*****@*****.***
Oneisha Freeman
Youth Coordinator
Meridian Educational Services
Atlanta, GA
Contact this candidate