Manager Customer Service

Location:

Posted:

April 11, 2014

Debra Williams

******************@*****.***

Executive Summary

I have worked as a community manager for 15.5 yrs. . My duties included collecting rent and putting all payments into the

rent manager program for each resident. Customer service, leasing sites, homes, sales, move ins and move outs. My company

also rents their inventory homes. I handle all paperwork and background checks for this process. I am strong in community

planning. And people management skills. I have used Microsoft and Peachtree programs, currently we use rent manager. I am

committed to cost-effective management of resources and quality performance.

Core Qualifications

Client Account Management

Entering payments and all data

Entering employees time into payroll

Sales and Marketing

Rental Homes, run applications, background checks on any new resident.

Management Team alongside of Larry Williams (my husband) he is Maint.Supervisor.

Handle all Court and Evictions.

Scan and enter all payments on online banking.

Offer quality management skills.

People person great performance in people skills.

Professional Experience

Community Manager

April 1, 2002 to Jan.31,2014

Arlington Valley/Continental Communities –Bloomington In

Exceeded Company objectives with building up community performance. Increased profits by developing a relationship with

residents and calling vendors to reduce outgoing bills and increase more intake to company as profit.

Manage team of 4 professionals. Partnered successfully with maintenance dept. office, corp.office to produce positive outcome

working as a team to produce a better outcome of products.

Education

Calvary Christian School Pasadena Texas

All General Subjects

High School Diploma

Affiliations I am a National Notary, work well with churches and town trustees to assist residents to maintain their homes.