Customer Service Manager
Resume:
Pamela Spann
New Haven ct. *****
OBJECTIVE
To obtain an administrative position in a respected organization,
utilizing my skills and experience, which will offer growth, increasing
responsibility and advancement opportunities.
HIGHLIGHTS OF QUALIFICATIONS
. Effectively establish positive working relationships with co-
workers and other affiliated individuals to promote awareness of
organization.
. Ability to handle multiple tasks simultaneously and ensure all
aspects of procedures are carried out efficiently and
professionally to produce a successful outcome.
. Process strong organizational, administrative, customer service,
data entry, filing, interpersonal, billing, personal care, and
child care and communication skills.
. Dependable, reliable and highly motivated to achieve individual and
organizational goals.
. Ability to accurately follow instructions and be an effective team
member.
. Proficient in Microsoft Word, Power Point, Excel, Medical Manager
and knowledge of Databases.
. Ability to work well under pressure, always paying close attention
to detail and successful completion of multiple tasks.
. Commercial Driver License
EXPERIENCE
Fed Ex
October 2011 - January 2014
Customer Service Rep/Driver
Track Customer orders,entering customers info into the computer to
track there package, answer 60 calls every 2 hours with any question
they may have /Deliver packages to customer house load my truck scan
in customer package and make the delivery
Wyndham Vacation Resort - Orlando Fl
Feb 2009- June - 2011
Sales Timeshare Owners referrals by calling them enter there
information into computer selling them a vacation package taking there
information to set up a plan
Anthem Blue Cross Blue Shields- North Haven Ct
September 1994 - June 2005
Claim Specialist- Enter patient's information into computer so there
claim can be process
Christian Love Center Secetary - New Haven Ct
May 1997 - still employed
Clerk-record all events and anything and everything that's goes on in
the church.
Education
James Hill house High school 1980-1984
Christian Love Center Bible School 2005-2006
Leasing Agent June 2007
Reference
Dr. Willie Mae Clayton - Pastor 203-***-****
Jackie Hoyte - Police Officer 203-***-****
Patrick Michell - Broker 203-***-****
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