Maintenance Training

INESA GEVORGYAN

Address: Hunnegemstraat **, bus 5, 9500, Geraardsbergen, Belgium

Phone No: 048*-**-**-**

E-mail: ********@*****.***

Date of birth: 25 April 1977

WORK EXPERIENCE

World Vision International EUREP, Brussels, Belgium

11 / 2011 - present Business Analyst - Finance, ERP implementation

project

As a Finance Business Analyst - Analysis of current

business processes and practices of customers in

relation to their Finance Payments activities;

Suggesting them best business practices and proposing

solutions to their requirements; Conducting system

tests and implementing solutions; Training to End-

users of iVision on-site or via virtual training (off-

site).

As a Functional Helpdesk Support - Provide Post Go-

Live support Perform system test of functionalities,

new enhancements or new versions; Train users on

system enhancements or new product features.

As a Reporting Business Analyst - Support in creating

of OLAP Reports, Training to the End Users on all

OLAP related matters; Coordinate the creation of SQL

Reports (Report Requirement Analysis, Communication

between Users and Technical Team, Testing and Roll

Out)

"SEF International" Universal Credit Organization, Yerevan, Armenia

09 / 2007 - 11 / 2011 Deputy Chief Accountant

Control over all financial transactions (including

all money transfers), reporting to the founder,

investors, Central Bank of Armenia, tax authorities,

etc.; management and coaching of financial staff;

control over fulfillment of obligations and covenants

under investment and other contracts; project and

grant accounting

02 / 2007 - 09 / 2007 Senior Accountant

Routine portfolio and non-portfolio accounting;

maintenance and reconciliation of accounting reports

and statements, processing/reviewing entries in the

information system; financial reporting to top

management, shareholders, investors, Central Bank,

tax authorities and other stakeholders; personnel

expenses tracking and calculation, active

participation in software implementation projects.

08 / 2005 - 02 / 2007 Accountant

Routine portfolio and non-portfolio accounting;

maintenance of accounting reports and statements;

bank accounts reconciliation, and

processing/reviewing entries in the information

system; preparation of financial reports for the

local authorities, including CBA and tax reports;

personnel expenses tracking and calculation.

Armenian Development Bank, Yerevan, Armenia

01 / 2005 - 08 / 2005 Chief Specialist, Customer Services Department

Operations supervision covering, credit cards transactions processing

and reconciliation, personal and business accounts

opening, service and closure, safe deposit lockers'

agreements database maintenance, SWIFT (international

payments system), Bank Mail (local payments and

clearing system), non-cash transactions, documentary

credits, primary information and correspondence with

customers, active participation in software

implementation projects.

01 / 2004 - 01 / 2005 Leading Specialist, Customer Services Department

Personal and business accounts opening, service and

closure, safe deposit lockers' agreements database

maintenance, SWIFT (international payments system),

Bank Mail (local payments and clearing system), non-

cash transactions, documentary credits, primary

information and correspondence with customers.

01 / 2002 - 01 / 2004 Leading Specialist, Accounting Department

Staff salary settlement, maintenance of cardholders'

database, fixed asset database, reconciliation of

correspondent banks accounts and maintenance of FOREX

market transactions

03 / 2001 - 01 / 2002 Senior Specialist, Accounting Department

Cardholders' database maintenance, fixed assets

database maintenance, correspondent banks accounts

reconciliation, FOREX market transactions maintenance

08 / 2000 - 03 / 2001 Senior Specialist, Credit Cards Department

Preparation of agreements between bank and customers,

bank and ArCa processing center, bank and merchant

points, comparative analysis with other local banks

related area, ATM and POS terminals purchasing and

installment works.

EDUCATION

Yerevan University of Management and Informatics

1995 -2000 Manager of Information Technologies in Financial and

Economic

Systems

European Carolus Magnus University

11/ 2006 - 11/ 2008 MBA

CERTIFICATES

Central Bank of Republic of Armenia

04 / 2001 "Introduction to the Card Payment" (training course

under Europay

Academy)

Financial Banking College Foundation

03 / 2003 - 04 / 2003 "Tax Legislation of the Republic of Armenia"

training course

Central Bank of Republic of Armenia

03 / 2004 "Payment system of the Republic of Armenia"

training course

Central Bank of Republic of Armenia

10 / 2004 "Documentary Credits" training course

USAID

05 / 2006 Joint PVO US Grant Compliance and Financial Resources

Management Workshop - Beirut, Lebanon

Central Bank of RA

07/ 2009 Certificate to work as Chief Accountant of Bank and Credit

Organization

LANGUAGES

Armenian (mother tongue), Russian (mother tongue),

English (fluent),

Dutch (intermediate) - attending an intensive

language course,

German (basics)

COMPUTER SKILLS

1999 - 2000 Yerevan Institute of Raising Level of Qualification

Tutor of Computer Skills (MS DOS, MS NC, MS Windows)

Good knowledge of MS Office, especially MS Excel and

other software e.g. Lotus Notes

Knowledge of bank information systems (Diasoft 4x4,

WorkFlow, SUN Systems, ASBank)

Ability to understand and learn easily any financial

software

MARITAL STATUS Married, 2 children

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