Customer Service Sales

Location:

Posted:

April 11, 2014

Lisa Normand

Houston, TX ***23

Email: **********@*****.***

Proficiencies:

The positions which I have held in the past have mainly been in direct sales, marketing and/or job

placement which also required direct sales skills. Acquired skills are: attention to detail, planning

and scheduling, time management, superior customer service, business development, rapport

building and negotiations, effective presentation and closing skills, meeting and exceeding quotas,

personal development, and timely reporting. Other skills which were acquired were management

and leadership skills, training and development, public relations, public speaking, retail

merchandising, brand development, POS, store merchandising and store resets. I have 20 years of

superior, highly successful sales experience, with major corporations such as MCI, A.H. Robins

Consumer Products, EATEL, Portamedic

Work Experience:

Lisa’s Vending Service – Owner/Operator 2008 – 2012

Responsible for negotiating placement in local businesses and the servicing of 60 candy vending

machines.

Credit Merchandise of Morgan City – Store Manager 2010

Was responsible for the daily store operations including, but not limited to: opening and closing the

store, supervision of 6 store employees, store sales and quotas, collections, coordinating timely

deliveries and pick-ups, ordering and tracking inventory and month-end reporting. Received

bonus every month.

Lighthouse Employment – Employment Placement Specialist/ Job Developer 2007 –

2009

Main responsibility was procuring competitive employment for persons with varied disabilities.

This was accomplished by obtaining in-depth assessments with clients and their families, managing

caseload and calling on local businesses to secure a proper placement for clients. Was the top

placement/job developer in my office.

ITT Technical Institute – Career Services Specialist 2004 – 2006

Procured employment for students and graduates, developed business relationships in the

community for the purpose of placing graduates, performed “mock” interviews, assisted students

with resume development, and spoke to large groups of incoming freshmen about the Career

Services Department during open enrollment. Was the lead Coordinator for the 2005 Career Fair,

and held the record for the top number of placements in the branch.

Education:

Bachelor of Arts, Louisiana Tech University

Bilingual – Spanish/English (read, write, speak)

Excellent References Available upon request