PROFESSIONAL SUMMARY
•Advanced technical proficiency; 20 years experience in administrative/paralegal support
•High-level written, verbal and interpersonal communication skills
•Detail-oriented professional with exceptional organizational, time-management and analytical competencies
TECHNICAL / SOFTWARE SKILLS
Microsoft Office (Advanced/Expert level), SharePoint site setup and maintenance, SAP (reporting, client financials and purchasing applications), Adobe (Acrobat, Photoshop, Illustrator, In Design, PageMaker), Internet Explorer, Lotus Notes, TravelPort/TravelSmart, Concur, Corel Draw, FileSite/WorkSite, CMS Open, CARM, various company-specific internal databases and programs
EMPLOYMENT EXPERIENCE
Arnall Golden Gregory, LLP
Paralegal, Healthcare Regulatory
July 2013 – Present
Responsible for assisting the Healthcare Attorneys with regulatory applications and submissions, analyzing, organizing, and maintaining client information and documents. Heavy client and government agency interaction and performing legal research.
•Organize and maintain case files, change of ownership (CHOW) regulatory applications/supplemental submissions, attorney notebooks, departmental master research chart and other materials.
•Compiling information concerning regulatory issues (ex. deficiency letter responses) and preparing detailed written summaries of the findings (utilizing information from previous filings, tables and diagrams/flow charts)
•Prepare and review forms and applications in accordance with federal and state regulations and requirements under the supervision of the assigned attorney; performing legal, factual and legislative research
•Requesting NPI numbers, completing Medicare CMS 855s and state Medicaid enrollment applications, maintaining transaction status tracking charts and master facility lists/filing fee charts
•Develop and maintain working relationships with clients in order to ensure the expeditious gathering of facts and information necessary to support regulatory activities.
Coca Cola Refreshments
Executive Assistant/Southeast Region PRGM Analyst
October 2009 – July 2013
Provide analyst and technical administrative support to the Southeast Region PRGM team and the Southeast Region Commercialization teams
•Manage the activation of national and regional monthly operating priorities within the region; interface with customers and maintain internal and external relationships; generating reports detailing performance against assigned targets
•Preparation of ad hoc SAP reports using complex formulas, pivot tables and charts.; creating outlet, product and package groups using internal databases
•Posting and editing critical organizational information on various SharePoint sites; compiling and distribution of weekly performance reports (bottler results, cases on display, Nielsen data).
•Marketing expense management including requesting POs, goods receipt, invoice research and tracking, SAP reporting; liaison between corporate finance and region marketing activation managers; demonstrated knowledge of accounting and billing principles
Deloitte & Touche LLP
Executive Assistant
January 2007 - April 2009
Provide advanced administrative support to senior partners and client service professionals:
•Preparation of contracts/proposals, spreadsheets and various reports; creating and managing various SharePoint sites
•Extensive time and expense reporting for multiple partners; coordinate domestic and international travel (passport issuance/renewals processing)
•Client invoice preparation; generating SAP reports detailing client and project financials; internet research
•Manage multiple calendars and schedule meetings; organize and maintain filing systems and distribution lists; anticipate the needs of the management team and volunteer for projects
Hewitt Associates, Atlanta, GA
Executive Assistant
March 2006 – December 2006
Provide executive administrative support to the Vice President, North America HR Consulting and the HR Consulting team:
•Coordinate multiple, often competing tasks and projects; create, edit and distribute various correspondence, presentations, process maps, spreadsheets, etc.)
•Prepare deliverables for team projects (document production, assembly, mailings, etc.); responsible for meeting notes and facilitation of conference calls.
•Maintained internal databases; calendar management, travel arrangements, expense reporting; purchase requisitions; general administrative projects/tasks
J. Martin Carriers, Lawrenceville, GA
Co-Owner / Office Manager
June 2003 – March 2006
Provided office management and administrative support for a home-based logistics/transport business:
•Coordinated the timely delivery of the company's freight in a defined geographic territory; dispatch, route planning, communicated w/customers on destination and delivery times
•Accurately recorded load and route details into the company's route planning system
•Administrative support (i.e., correspondence, calendar management, travel and expense reporting, etc.)
EDUCATION
Georgia State University, Atlanta, GA
January 1991 – August 1995
obtained credit hours towards a degree in Criminal Justice/Psychology