Information Technology Management

Chandrasekhar Rajaram

Apartment # ***, **** Kimbermount Avenue, Mississauga, ON L5M 7R8, Canada

(R) +1-647-***-****, (C) +971-**-*******

e-mail : *************.*******@*****.***

OBJECTIVE

To enrich career goals in technologically and functionally advanced and challenging

environments. To provide leadership to plan, direct and co-ordinate, manage program and

key projects. To groom and build future leaders, who are equipped to meet the demands of

the dynamic world of technology.

PROFESSIONAL SUMMARY

Over 22 years of Information Technology experience in industries such as Banking,

Finance, Manufacturing

Held executive leadership role for the past 10 years overseeing card operation s

Skilled in Program, Project Management, Delivery and Support

Strong Communication, People Management, Stake-holder Management, Vendor

Management, Conflict Resolution, Negotiation and Planning Skills

Versatile in managing a team of on-site and off-site Project Managers, Business Analysts,

Developers and Testers

Adept at building and managing world-class remote teams and developing future leaders

Good insight into the Card business (Acquiring, Issuing, EMV, Loyalty)

Proficient knowledge of Acquiring (POS, ATM, E-Com, MobilePOS, DCC), Issuing (Credit &

Debit – Core, Co-brand and Pre-paid), Secure Payments, Clearing processes and integrated

Cards Management System (Financial, Loyalty) and Switches

Experienced in working in complex and demanding environments

High-performing, resourceful, confident, reliable and energetic, with special expertise in

strategic planning and innovation

Track Record of delivering superior Quality Projects

Adequate exposure to SEPG, CMM practices, SW models, Testing, Design processes and

Program/Project management skills

KEY ACCOMPLISHMENTS

Member of the distinguished CEO’s Club of Mashreq, Dubai for outstanding performance

Rated “Significantly Above Target” for 4 years

A track record of grooming and empowering professionals

Have actively participated in the Tsunami Relief Drive organized by the Indian Consulate,

Dubai in 2004-2005

Recipient of "RAJAH SIR ANNALMALAI CHETTIAR" award for the Best Outgoing Student for

the Year 1991, American College, Madurai, India

Had represented the state of Tamil Nadu in the Republic Day Parade in 1999, New Delhi,

India, as a volunteer of NSS

Appearing for PMP Certification in February 2014

Strategic enablement of Cards Business with a revenue of $115m

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Chandrasekhar Rajaram

Apartment # 204, 4879 Kimbermount Avenue, Mississauga, ON L5M 7R8, Canada

(R) +1-647-***-****, (C) +971-**-*******

e-mail : *************.*******@*****.***

CAREER HISTORY

Vice President – Cards Technology Services September 2010 – to date

Mindscape Information Technology, Dubai, UAE (Mashreq)

Mindscape Information Technology is the technology solution provider to Mashreq, a

leading private bank in UAE, fully owned by the bank, with over 250 employees.

Head of Cards IT, managing the Cards IT services for the bank

Team includes 30 on-site, off-site and contract technology staff comprised of Project

Managers, Analysts, Programmers (budget of $2m)

Responsibilities include supporting the EFT network of the bank 24x7, delivering quality

applications/systems to support new business initiatives across the bank

Spear-head maintenance of the cards applications suite

Pivotal role in deploying strategic path of solutions to support the card business

Liaison with other business partners of the bank and the IT counterparts.

Have been instrumental in the delivery of key business initiatives – Co-Brand Cards,

Secure Payments (Verfied by Visa, MasterCard Secure), Islamic Credit Cards, Mashreq

Payport(Mobile POS), POS DCC Acquiring

Assistant Vice President, Card Operations July 2007 – August 2010

Injaz Services, Dubai, UAE (Mashreq)

Injaz Services is the Operations Division of Mashreq, fully owned by the bank, with over

250 employees.

Managed a team of 10 Project Managers, Business Analysts and Testers (budget of

$0.25m)

Involved in analysis and improvement of processes & controls in co-ordination with IT,

Business and Operations

Conducted feasibility study, vendor evaluation for Operational requirements

Scheduled & Managed testing, implementation, resource allocation

Supported compliance mandates, as stipulated by the associations

Played a vital role in replacement of legacy systems – Issuing, Acquiring & Switch.

Chief Manager August 2005– April 2007

ICICI Bank, Mumbai, India

Managed a team of 35 Business Analysts, Systems Analysts & Developers, which provided

24 x 7 support to cards community using PRIME

Deliverables included managing User Requirements and Change Requests, Production

Issues Management, Vendor management

Conducted feasibility study of new requirements, testing and implementation of new

releases from the vendor, evaluate, test and implement Compliance Releases as mandated

by the various Payment Associations, ensure uptime of all the systems related to Credit

Cards.

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Chandrasekhar Rajaram

Apartment # 204, 4879 Kimbermount Avenue, Mississauga, ON L5M 7R8, Canada

(R) +1-647-***-****, (C) +971-**-*******

e-mail : *************.*******@*****.***

Project Leader June 1998 – April 2005

Mindscape Information Technology, Dubai, UAE (Mashreq)

Responsibilities included involvement in various stages of SDLCs for Cards Management

System (Debit Cards, Credit Cards, Clearing & Settlement), Implementation of EMV

standards on VSDC and M-Chip and a smart card based loyalty application, providing 24 x

7 production support, team management

Instrumental in setting up production support process and train fresh ass ociates in

maintaining and supporting the application.

Had a major role as a SEPG member in the formulation and implementation of the quality

policies of the organization.

Systems Executive June 1996 – June 1998

Zawawi Business Machines LLC, Muscat, Sultanate of Oman

Systems Analyst September 1992 - June 1996

Dunlop India Limited, Chennai, India

Faculty May 1991 - August 1992

National Institute of Information Technology, Madurai, India

EDUCATIONAL QUALIFICATIONS

Post Graduate Diploma In Systems Development

National Institute of Information Technology, Madurai, India : 1991

Bachelors Degree in Mathematics

American College, Madurai, India (Madurai Kamaraj University) : 1987 – 1990

Score: 80 % (First Class with Distinct ion)

TRAINING

Visual Basic 6.0 – May 2000

SQL Server 7.0 – April 2000

LINC Development – June 1999

Oracle 7 (With Forms 4.0), Software Solutions Integrated Limited, Madras, India. Year :

1995

Relational Database Management Systems: Oracle 7 & Sybase 10, D ata Software Research

Company Limited, Madras, India. Year: 1995

UNIX & C, Data Software Research Company Limited, Madras, India. Year : 1993

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