Curriculum Vitae
Marcel Koole
Personal data
Marcel Koole
Weimarstraat 357
********@*****.***
Drivers license : B
Education, training en certification
2013: Microsoft
Windows 7, Enterprise Desktop Support
Technician 70-685
2012: Microsoft
Windows 7, Configuring 70-680
2008: Microsoft
Managing and Maintaining a Microsoft Windows
Server 2003 Environment 70-290
2003: Microsoft
Installing, Configuring, and Administering
Microsoft Windows 2000 Server 70-215
2002: Microsoft
Installing, Configuring, and Administering
Microsoft Windows 2000 Professional 70-210
2002: Exin
ITIL Methodology, ITIL Foundation
2000: Microsoft
Windows NT4, 70-068 70-067 70-073
1991 - 1996: MTS Mechanical engineering
Tinbergen College Den Haag
Work Experience
2002 - march 2014 Workspace support manager, ICT coordinator, onsite
support employee ICT.
Getronics/KPN
. Active Directory account and group management, Exchange
Mailbox management, implementing and working with computer
and software installation systems, Solving incidents,
dealing with user Questions.
Working at Getronics (KPN) I have been a part of Many
projects and migrations.
. Domain migrations, Exchange migrations, Implementing and
supporting deployment services RIS WDS SMS SCCM,
virtualization, Print services.
. Supporting VPN solutions for notebooks and smart phones
over internet wired and wireless (UMTS).
. Some projects were: Windows NT to Active directory
migration, Windows XP migration, Oracle windows to Solaris
migration, migration to thin client vmware ESX, Mail
centralization/consolidation, Virusscanner Migration,
Office 2003, internet explorer, Migration from different
deployment systems to SCCM, Uniform work environment Res
Powerfuse with Citrix en Application virtualization.
. In my work I have used several call registration systems
with lastly Topdesk.
2000 - 2002: Seconded at Getronics
By Recruitmentnet.
Onside support employee ICT
1999 - 2000: Computer part sales
Symplicity Computer wholesaler
1998 - 1999: Employee drawing room, work preparation, revision
Duinwaterbedrijf Zuid-Holland
1997 - 1998: Technical staff, work preparation, revision,
Dactyloscopie
Department of Defence, CRI
1996 - 1997: CAD Draughtsman various projects.
References
Two of my managers at KPN Corporate, Joep Bleijenberg and Cees van Bree .
My last SLA manager at the customer, Jan Bouwhuis .
Contact details available on request.