Customer Service High School

Jacqueline Jordan

Washington, DC

**************@*****.*** - 202-***-****

WORK EXPERIENCE

Sales Associate

Macy's Department Store - Washington, DC - November 2007 to Present

Responsibilities

Work to support the delivery of Macy's customer service promise,by creating a neat clean organized

shopping environment for our customers. Greets customers and completes customer transactions at the cash

register.Unpack hang and fold goods,and secure security tags when necessary.Replenish merchandise On

selling floor,and maintain customer. Proactively establishes and maintain effective working team relationships

with all departments.Adheres to all safety and security policies and procedures.Performs any other tasks as

assigned by the manager.

Accomplishments

N/A

Sales Associate/Shoe Coordinator

Rainbow Store - Washington, DC - February 2006 to February 2007

Responsibilities

Assisted customer with merchandise answering questions and processing customer transactions at the cash

register.Assisted customers with measuring shoes size and selecting appropriate footwear.Received new

merchandise and maintained coninsistent stock of merchandise in the storeroom.Assisted with inventory audit

and provided customer service. Monitored the store to promote safely and prevent theft.

Accomplishments

N/A

Skills Used

N/A

Office Clerk

American Dental Association - Washington, DC - August 1999 to February 2002

Responsibilities

Conducted research on issues relevant to Dental industry on a daily basis.Distributed relevant,media,to the

staff to promote knowledge of current issues.Provided cash reimbursement for staff travel expense.Performed

various clerical duties including filing,faxing, and copying.Perpared outgoing Mail and sorted and distributed

incoming mail.Was responsible for answering the telephone and directing the call to proper recipient.

EDUCATION

Certification Microsoft Office Specialist IT in Computers

UDC Community College - Washington, DC

2012 to 2012

Medical Assistant Program in Medical

Technical Learning Center - Washington, DC

2009 to 2010

Certification Office Automation in Computers

Some Center for Employment Training - Washington, DC

1998 to 1999

High School Diploma in General Studies

Roosevelt Senior High School - Washington, DC

1991 to 1995

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