Assistant Executive
Resume:
Valerie Sessler
Longwood, Florida 32779
**************@*****.***
Dedicated business professional with a versatile administrative support skill set developed
through experience as an Executive Assistant, coordinating office management for high-level
executives.
Universal American Corp - Lake Mary, Florida
Compliance Analyst – 2012 – Present
Develop and document assigned agent misrepresentation grievances from start to finish
adhering to Federal Rules and Regulatory Laws, specifically those enforced by the
Centers for Medicare and Medicaid Services (CMS), with regards to the Medicare market
Work closely with other internal departments, such as Appeals & Grievances (A&G) and
Special Investigations Unit (SIU) staff, pertaining to document collection and
coordination
Analyze supporting documents relative to each individual investigation obtained via
member/agent outreach calls and agent statements requests
Submit completed investigation and recommendation for action or non-action to the
Sales Oversight Committee for approval and administration
Executive Assistant - 2007 to 2011
Provided executive-level administrative support to multiple executives, including a Senior
Vice President and four Vice Presidents of the Sales Department
Operated within a deadline-intensive environment, ensuring the accurate and on-time
completion of all projects
Managed executive calendars, domestic and international travel and expense oversight
Coordinate company programs, special events, meetings, and conferences, including
agenda development, location planning and preparation, including attendee
accommodations
Serve as the conduit for essential communication between executives, contractors and
employees to ensure cohesive objectives and procedures while maintaining a high-level
of confidentiality
Key Contributions:
Developed efficiency-enhancing workflow/process improvements that made it
possible to accommodate increasing responsibilities necessitated by staff reductions
Implemented and carried out procedures to enhance communication between
departments and monitor departmental reporting practices
Demonstrated a willingness and ability to work flexible hours to support executive
team
Quickly became a trusted assistant to the company and executive staff and have
earned a reputation for maintaining a positive attitude and exceptional results
HAMPTON INN - Clermont, Florida 2005 to 2007
Front Desk Coordinator
Handled a busy phone system, functioned as primary liaison to guests, ensuring a
consistently positive customer experience
Created clear and concise manuals for operating the hotel front desk systems for PBX,
reservation, and guest checking in/out
Maintained room status inventory, responded to guest inquiries and requests regarding
hotel services, reservations, local attractions, directions.
PHILIP RUSSELL, L.L.C – Attorney at Law - Greenwich, Connecticut 2001 to 2003
Legal Assistant
Administrative support to three attorneys, specializing in Criminal Defense and Litigation
firm
Transcribed from dictation motions and briefs in preparation for court filing or trial
Organized and gathered discovery for personal injury suits
Responsible for all attorneys calendars and court planning
Adhered to the highest of professional and ethical behavior in all activities
Notary Public -State of Connecticut
Additional Skills
Microsoft Office Suite Products
PC and Macintosh proficient
Meeting & Event Planning
Report & Document Preparation
Spreadsheet & Database Creation
Teambuilding
Inventory Management
Education/Certification
Annual Medicare Advantage and Prescription Drug Plan Core Certification
CMS required training
o Workplace Harassment
o Fraud, Waste and Abuse (FWA)
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