Customer Service Manager
Resume:
MOLLY K. MALONEY
**** * ******** ** **********, IN 47720
618-***-**** *********@***.***
Education
University of Southern Indiana –Evansville, IN
December 2014 Bachelor of Science in Sociology Minor Human Resource Management
Experience
Spiritual Diversity Project Marketing/Advertising Intern August 2013 - Present
Historic New Harmony/University of Southern Indiana Evansville, IN
-Planned campus wide events. This included scheduling time and space, scheduling speakers, ordering supplies for the
event, scheduling volunteers, and speaking at every event.
-Marketing for events. This included making advertisements to be emailed or handed out, speaking with other groups
on campus, and sending out press releases to local media stations.
-PR to promote projects. I have done promotional work with Evansville’s Channel 14, South Central Media’s WIKY,
The Evansville Courier and Press, and the Universities Radio and Television Station.
Shift Manager September 2012 - Present
Pet Food Center Evansville, IN
- Perform cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops.
Conduct inventory and process orders.
-Open and close the store.
-Train new Team Members on house procedures.
-Lead and manage shifts while acting as manager-in-charge of store.
-Lead the team as ambassador for our products and brand.
-Provide excellent customer service.
Intern May 2013 – July 2013
Catholic Charities Evansville, IN
- Co-Facilitate a financial planning course.
- Sit in with clients for emergency assistance meetings.
- Research other programs in the area for client assistance such as food pantries, parental assistance, and other
emergency
-Help clients find employment.
Key Carrier September 2010 – January 2013
Payless Shoe Source Harrisburg, IL
- Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash
drops. Conduct inventories and process orders as required.
-Open and close the store as required.
-Train new Team Members on house procedures.
-Lead and manage shifts while acting as manager-in-charge of store.
-Provide excellent customer service.
References
Laura Chandley
Catholic Charities
*********@*****.***
Dr. Marcia Kiessling
Provost of Student Affairs
USI Spiritual Diversity Project
*********@***.***
Tiffany Ogelsby
Pet Food Center
Angie Sweet
Payless
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