Linda L. Morris
North Olmsted, Ohio *****
Work Experience
**/****-******* ****** *********
Firestone
Brookpark/OH
Receive incoming calls from stores and apply sales to credit cards or evaluate for
approval.
2/2011-10/2011 Appointment Setter
Hillow Group
Westlake/OH
I called companies and set appointments for the Client Service Representative for
accounting and tax needs.
8/2009-11/2010 Customer Service Representative
AMO Recoveries
North Olmsted/OH
I received incoming calls and completed applications for a loan modification and also
answered any inquiries regarding documents to send or status of the application.
4/2009-8/2009 Telephone Operator
Answering Service Inc.
Staten Island/NY
I answered several incoming calls for a Physician's Answering Service and took
messages and/or dispatched the call directly to the physician via pager or by patching the
caller.
2/2008 - 7/2008 Inside Sales Representative
ScottCare Corporation
Cleveland/OH
I made outbound calls to other companies to gather information and obtain interest in
their products and forwarded the leads to the Outside Sales Representatives.
6/2007 - 2/2008 Telephone Representative
Infocision
Akron/Ohio
I called consumers to recruit volunteers and ask for donations for different charitable
organizations.
9/2005 - 3/2007 Telephone Interviewer
National Market Measures
Westlake/Ohio
I called other companies and conducted customer satisfaction surveys.
9/2003 - 1/2004 Telephone Service Representative
Anniversary Publications
Fairview Park/Ohio
I called other companies and verified information of their listing in a business directory
and offered the option to upgrade the listing for more business opportunities.
Skills
Sales experience includes consumer and business Intermediate Currently used / 2 years
Telephone and Computer knowledge Intermediate Currently used / 7 years
Desired Type: Employee
Desired Status: Full time
Job Titles: Customer Service/Call Center Representative
Company Size: No Preference
Occupations:
* Customer Support/Client Care Call Center
* Marketing/Product Market Research
* Telemarketing
* Sales/Retail/Business Development Telesales
Locations: US-Ohio-Cleveland