Sales Customer Service
Resume:
Joe J. Jones
********@*****.***
Areas of Strength
Outside Sales Management - Account Management & Retention - Consultative
& Solution Sales - Employee Development & Training - Business to Business
Sales Manufacturing, Constructing & Industrial Sales - Client Relations -
Territory Growth
Sales Prospecting - Conflict Resolutions - Strategic Planning- Team
Building
Professional Experience
Dreams & Visions (NFP)
January 2013 - Current
Program Director
- Plan, organize & orchestrate events
- Develop & implement Fundraising concepts & ideas
- Management of organizational programs and projects
- Staff supervision
Fastenal Company
January 2006 - April 2013
General Sales/Store Manager-Outside Sales-Inside Sales
Responsible for all aspects of day to day store operations including
but not limited to:
- Develop sales plan in a local segment market for entire sales staff
- Develop & train staff to achieve optimal business results as well as
personal goals
- Demonstrate leadership excellence in daily business to business
operations
- Research competition & market to present advantages to executives &
decision makers
- Ensure clients are serviced beyond expected satisfaction to safeguard
retention
- Purchasing, receiving, packing orders, delivering as well as inventory
management
o Opened new store in July 2008 in untapped market (0 previous
clients/sales)
o After 6 months led all 6 Chicago stores in active accounts month
over month
o Amassed over a million dollars in sales in July 2011
o Successfully transitioned three employees into management of
their own stores
o Ran a half million dollar business annually
Mattel- American Girl Place Chicago
May 2000-December 2005
Seasonal Lead-Customer Service-Maintenance Tech-Operations
- Build & maintain clientele
- Train new employees to companies' standard
- Fill internal & external customer orders
- Restructure space for new inventory
- Monitor inventory levels
Education
- Northern Illinois University DeKalb, Il
o Bachelor of Science in Business Administration Class of 2004
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