Customer Service Human Resources

Location:

Posted:

April 10, 2014

MICHELLE NEAL

**** ****** *** ***#*, Long Beach, California, 90805 • 562-***-**** • ************.**@*****.***

OBJECTIVE

Seeking a position where my extensive experience can contribute to your customer’s satisfaction and your

company's success.

SKILLS:

Eager to learn Solve problems

Highly dependable Assist daily living

Cooking, cleaning, learning activities

Answer phones

WORK EXPERIENCE:

Funland Child Care Center June 2003 February 2006

Lead Teacher

create lesson plans, fun activities, field trips, make menus, cook, clean, teach, answer phones, write letters and

emails, record data.

At&t March 2006 November 2008

Customer Service Representative

take incoming calls and outbound calls, assist customers with their problems troubleshooting phone issues, phone

upgrades, billing problems.

Developmental Services of Northwest Kansas May 2010 December 2013

Personal Assistant

teach different activities, assist with daily living, cooking, cleaning, take patients on community outings. Answer

phones and take messages and record data daily and respond to emails.

ACADEMIC CERTIFICATIONS & EDUCATION:

Bachelors of Science, Drafting and Design, 2002

Langston University

Associates of Science, Electronics, 2000

Langston University

First Aid/CPR, 2013

American Red Cross conducted by DSNWK

REFERENCES:

Tammy Legleiter Kimberley Cummings Customer Service

Developmental Services Funland Daycare Center At&t

of Northwest Kansas Director Human Resources