Customer Service Manager

PATRICIA SLOAN

**** ****** *****, *******, *******, N8S 2R9 519-***-**** **********@*****.***

Objective To gain employment with your institution, using skills and experience with previous positions within the

same profession.

Experience MEDICAL RECEPTIONIST/ MEDICAL TRANSCRIPTIONIST

X RAY ASSOCIATES – WINDSOR, ONTARIO

2001 PRESENT

Accountable for office duties, including but not limited to answering phones, patient data entry, and

scheduling appointments.

Responsible for OHIP billing, and private accounts.

Responsible of ensuring accurate radiological reports in a timely fashion.

Precisely managed all pertinent patient data.

CARE MANAGER

SUNRISE ASSISTED LIVING – WINDSOR, ONTARIO

2006 – 2007

Committed to providing high quality daily care to residents.

Accountable for administrating medication to residents on a regulated schedule.

Responsible for following and revising daily schedules pertaining to the quality of care and maintained

excellent relationships with the extended families of residents.

CUSTOMER SERVICE SPECIALIST

WALMART CANADA – WINDSOR, ONTARIO

1997 – 2000

Developed ability to work in a fast paced atmosphere.

Diplomatically resolved customer complaints on an as needed basis.

Maintained excellent relations with customers while developing a rapport.

Education MEDICAL TERMINOLOGY CERTIFICATE

ST. CLAIR COLLEGE, WINDSOR,ONTARIO

DECEMBER, 2012

COMPUTER SCIENCE TECHNOLOGY

ST. CLAIR COLLEGE, WINDSOR, ONTARIO

1996 1998

ONTARIO SECONDARY SCHOOL DIPLOMA

F. J. BRENNAN SECONDARY SCHOOL, WINDSOR, ONTARIO

1996

References References are available on request.

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