Manager Sales

HEATHER ACHESON

***-*** **** ****** *

Brampton, Ontario L6Y 1T8

Tel: 647-***-****

**************@*******.***

RE: Full Time Employment Opportunities

Dear Sir/Madam,

Please find enclosed a copy of my resume for your consideration.

I am a reliable team player and motivator able to provide leadership and

guidance and execute appropriate disciplinary measures when warranted. A

dedicated and contributing member of the management team, I carry out my

responsibilities efficiently and effectively. I am willing and able to go

the extra step towards customer satisfaction while keeping the company's

best interest in mind.

Thank you in advance for your time and consideration.

Sincerely,

Heather Acheson

Encl.

HEATHER ACHESON

213-188 Mill Street S

Brampton, Ontario L6Y 1T8

Tel: 647-***-****

**************@*******.***

OBJECTIVE

An outgoing and reliable individual seeking a full time employment

opportunity

where I may contribute and expand my skills and experience.

AREAS OF STRENGTH

- Excellent communication skills, able to lead, direct and motivate staff

as well as deal with customers and vendors in a professional and courteous

manner

- Able to work well under pressure and take charge when necessary to

address difficult situations

- Sales and marketing experience and aptitude, able to aide in the

development and implementation of promotional efforts and events

- Strong mathematical aptitude, able to work well with numerical

information, familiar with various sales, inventory and financial reporting

documents

- Comfortable working with computers, experienced with Word and Excel,

Outlook, Internet, Squirrel Restaurant systems, Moneris debit systems

- Willing and able to learn, able to adapt quickly to new methods and

surroundings

EMPLOYMENT EXPERIENCE

JACK ASTOR'S BAR AND GRILL, Brampton, Ontario July 2009-Present

Front House Manager / Events & Marketing Manager

- Promoted from Server to Supervisor in 2010 and to Manager in 2011

following completion of company's management training program

- Responsible for interviewing and hiring of staff, presently schedule and

direct a team of 12 hosts and bussers, arrange training programs, complete

performance reviews and carry out individual and monthly interactive staff

development sessions

- Participate in weekly management team meetings; discuss sales results,

perpetual and physical inventory reports, staff issues, pending promotional

campaigns

- Manage and reconcile merchandising item inventory; order product, verify

invoices for same and expense to appropriate personnel

- Involved in the development and execution of efforts to promote

restaurant awareness through social media, community outreach and external

marketing

- Responsible for the booking and execution of large parties, including

building custom menus if required to work within a budget

- Assist with special events; review and establish staffing requirements

and arrange for same, source and secure promotional items from sponsors and

other sources when needed

- Address and resolve guest issues and concerns received during their

dining experience and/or survey responses; followed up with staff involved

to discuss and implement corrective or disciplinary measures

WILLIAMS COFFEE PUB, Brampton, Ontario 2008 - 2009

Cashier/Hostess (Part Time)

ZELLER'S DINER, Brampton, Ontario 2007 - 2008

Short Order Cook

SILVER CITY ENTERTAINMENT, Brampton, Ontario 2006 - 2008

Concession Cashier/Cook

EDUCATION AND TRAINING

SMART SERVE TRAINED, Online

HUMBER COLLEGE, Etobicoke, Ontario 2008 - 2010

Restaurant Management program

Journalism program

NORTH PARK SECONDARY SCHOOL, Brampton, Ontario 2008

Grade 12 Honours Diploma

References Available Upon Request.

Contact this candidate