Customer Service Administrative Assistant
Resume:
CRYSTLE E. SIMMONS
Duluth, GA *0096
***************@*****.***
EDUCATION
Georgia State University, Atlanta, GA
Bachelor of Arts, Communication Expected Grad December 2014
GPA: 3.48/4.00
Beulah Heights University, Atlanta, GA
Bachelor of Arts Leadership Studies July 2013
GPA: 3.39/4.00
WORK EXPERIENCE
Yield! Youth Leadership Development, Atlanta, GA 01/2013 to Current
Leadership Development Analyst
• Collect various forms of data pertaining to the research project or projects
• Execute research of various historical and leadership focused literature
• Independently conduct technical research and data analysis
• Prepare reports containing descriptive, analytical, and evaluative content and submit them for publication
• Design assessments and assist in the construction of assessments
• Developed "The Unity Campaign" curriculum which utilizes various leadership skills
Always Sweet, Lithonia, GA 05/2008 to 02/2011
Administrative Assistant to CEO
• Provided general administrative and clerical support
• Increased office productivity by 15%
• Planned various conferences and annual meetings
• Managed calendar for Managing Director
• Screened applicant resumes and coordinated both phone and in-person interviews
Skin Essence, Atlanta, GA 10/2005 to 11/2008
Esthetician
• Provided client consultations
• Rendered various spa services to exceptionally high standards
• Increased services sales by 25%
• Increased Product sales by 10%
SKILLS
Microsoft Word, PowerPoint, Excel, Outlook, Publisher, Pages for Mac, Final-cut PRO, Prezi, Kronos
ADDITIONAL SKILLS
• Social media knowledge
• Report analysis
• Customer service .
• Employee training and development
• Writing
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