Customer Service Manager
Resume:
Cindy L. Staten
Orlando, Florida 32817
Cell: 321-***-**** - Email: *********@*******.***
Career Objective:
Experienced Full Charge Bookkeeper seeking employment where my current skills can be utilized towards the
financial growth of an organization
Experience:
Extensive hands on experience with both manual and computerized accounting systems. Computer experience
with Microsoft Office, Excel, Word, Peachtree, QuickBooks, ACCPAC, Real World, Builders Software and
Salesforce Cloud Software. Valencia Community College – Accounting courses completed.
Employment History:
2010 – 2014 Temporary, long term accounting assignments - Currently working and finishing latest assignment.
2006 – 2009 Office Manager/Full Charge Bookkeeper – Orlando, Florida
Advanced Stair and Rail, Inc. Duties include all aspects of running a small office for a
commercial construction contractor. I was responsible for preparing AIA billing documents, A/R,
A/P, Payroll, Payroll Tax reports, Sales Tax reports, job costing and maintaining the General
Ledger. Issuing NTO’s, obtaining Lien releases & collections. Responsible for maintaining the
sub-contractors insurance requirements and draw requests. Prepared on going WIP reports and
tracking retainage accrued. Responsible for tracking purchase orders and change orders for
individual projects and proper coding of all vendor and subcontractor invoices. Responsible for a
variety of weekly and monthly reporting to the CEO.
1996 – 2005 Secretary/Full Charge Bookkeeper – Oviedo, Florida
Robert A. DeLorenzeo Builders, Inc. Full time, part time and subcontractor service during this
period. Duties include all aspects of running a one person office for a residential custom home
builder. Familiarity with all aspects of pulling permits, Notice to owners, Lien releases Warranty
scheduling, Payroll, Payroll Tax reports and job costing. Responsible for maintaining current WIP
reports and making proper general journal entries once Lots were purchased from the settlement
statements and once construction of homes were completed by converting completed WIP to
COGS account and Customer Deposits to Sales account. Maintained all Subcontractor insurance
records and monitored subcontractor draws against established budget per project.
1993 – 1995 Secretary/Full Charge Bookkeeper – Orlando, Florida
The Curtis Group, Inc. Duties included full service accounting services in a one person office
through the financial statements for turn key developer/realtor/general contractor.
1988.1993 Full Charge Bookkeeper/Office Manager – Altamonte Springs, Florida
The Filbert Corporation, Duties included full service accounting responsibilities for an Industrial
Refrigeration Subcontractor with an out of state parent Manufacturing Company. I successfully
moved the subsidiary’s manual accounting system from Miami branch to Altamonte Office and
converted their accounting system from cash to accrual basis and from manual to computerized
system. Prepared quarterly commission payments, Responsible for accurate reporting for all open
projects. Responsible for maintaining all open purchase orders until completion and proper filing
of all accounting documentation.
Cindy L. Staten
9532 Handley Court
Orlando, Florida 32817
Cell: 321-***-****
April, 2014
To Whom It May Concern:
Enclosed please find my personal resume for your perusal as I am interested in exploring the employment
opportunity with your organization.
My background is mainly in small offices with 20+ years experience including a full realm of accounting and
administrative responsibilities. My current assignment was creating auditable financials for Investors of a
Software Consulting/Training Firm. I am very familiar with SOW Contracts, CSM’s, PM’s, Job Costing and
keeping track of Bonus and Commissions structure and payments.
I would be an asset to your company because I’m detail oriented, tenacious, organized and able to excel in a fast
paced environment. I am very friendly with great Customer Service skills and have an outgoing, optimistic
proactive personality. I do not believe in “Problems”, only situations that need to be resolved.
If after reviewing my resume, you feel that you would like to discuss my experience and qualifications in greater
detail, I would sincerely appreciate the opportunity for an interview.
Thank you for your time and consideration.
Sincerely,
Cindy L. Staten
Cindy L. Staten
Character and Business References
Character: Marion Bayers 239-***-**** 32 Years
1488 Cranville Square
Fort Myers, FL 33919
Character: Sherry Groff 407-***-**** 31 Years
469 Deerwood Ave.
Orlando, FL 32825
Business: Russell Slappey, CPA 407-***-**** 1 year
Nperspective – CFO Services
5971 Brick Court, Suite 100B
Winter Park, FL 32792
Business: Greg King, CPA 407-***-**** 7 Years
Lauteria & Company
605 E. Robinson Street
Orlando, FL 32801
Business: Jennifer Haddock 407-***-**** 14 Years
J. Haddock Interiors
625 Virginia Drive
Orlando, FL 32803
Business: Mark Adams 407-***-**** 3-1/2 Years
Advanced Stair and Rail
2600 Kunze Avenue
Orlando, FL 32806
Contact this candidate