Customer Service High School

Torren Andre Martin

**** ******* ***** ********, ** 20746

Home :301-***-**** Cell :202-***-****

**************@*****.***

OBJECTIVE

To obtain and pursue a career which will allow me to utilize my knowledge, customer service, management, administrative and computer skills.

SKILLS PROFILE

• Ability to operate Model 5000 copy/collating machine

• Knowledge of and experience with mailroom procedures

• Superior filing and organizational skills

• Experience in handling confidential paperwork

• Ability to take accurate phone messages and deliver messages promptly

• Good customer-relations background

• Computer Skills: Computer Applications, Advanced Computer Applications, Information Systems and Sciences, Microsoft Office, Type 50 wpm

• Organizing Fundraisers and Presentations

• Experience in inventory, shipping and receiving

• Forklift Operator

EMPLOYMENT HISTORY

Material Handler

McKesson Pharmaceuticals, Landover, MD May 2011-April 2013

• Responsible for performing the physical tasks involved in the shipping, receiving, storing, and distributing products, materials, supplies and equipment.

• Unpacks and check goods received against purchase orders of invoices, maintains records of received goods

• Pull and fill medicine orders

File Clerk

OCE, Washington, DC September 2010 –December 2010

• Prepared, Scanned, and reassembled financial documents for Capitol One Bank

Material Handler

UPS, Landover, MD May 2008 -June 2010

• Lift and load packages that weight up to 100 lbs in the UPS trucks

• Successfully complete all jobs by time requested.

• Provides the best service in my work area

Temp Agency Clerk May 2007- May 2008

Express Personnel Service Camp Springs, MD

• Performed many duties for various employers. The duties provided me with work experience in all aspects such as filing, inventory, warehouse worker, construction, customer service, and management positions.

File Clerk

Medstar Physicians, Camp Springs, MD July 2007- October 2007

• Filed and maintained patients medical records

• Worked with confidential information, received incoming telephone calls, and delivered messages to staff.

• Faxed and mailed medical records

Customer Service Representative June 2006- October 2006

FedEx Kinko’s, NW Washington, DC

• Used desktop publishing and Microsoft office to assist clients to produce various reports, brochures, and other projects.

• Advised clients with printing needs by suggesting alternative methods to create and enhance the presentation of the projects.

• Scanned, and formatted documents for clients.

EDUCATION

Undergraduate Student January 2008- January 2009

Prince Georges Community College Largo, MD Major: Business Administration

Undergraduate Student July 2004- May 2007

Morgan State University, Baltimore, MD Major: Business Administration

High School Diploma June 2004

Suitland High School, Forestville, MD Cumulative G.P.A 3.0

REFERENCES

Available upon request

Contact this candidate