Administrative Assistant Training
Resume:
APRIL NICOLE VALENZUELA
*** **** **. *********** **, San Mateo, Rizal 1850
Cell: 091********
Email address: ***********.******@*****.***
PROFESSIONAL SUMMARY
Highly effective recruiter who promotes positive and productive environments. Remains calm and collected in high
stress environments.
SKILLS
Highly organized
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Proficient in MS office
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applications
well organized
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Highly driven
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Can work with less
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supervision
WORK HISTORY
June 28, 2013 to January 30, 2014
Recruitment Coordinator
Sitel Philippines – Ground Floor ETON Cyberpod, Ortigas, Pasig
Conducted phone screens and invited candidates for interviews.
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Administered online exams and conducted call simulation to candidates.
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Updated the applicant tracking system (ATS).
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Checked and updated the candidates' statuses in the traffic applicant tracker.
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Managed the applicant volume and conducted paper screenings.
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Endorsed candidates to recruiters for assessments.
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Assisted applicants in creating their online profiles in Applicant tracking system.
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October 15, 2012 to June 26, 2013
Sitel Academy Administrative Assistant
Sitel Philippines – 30th Floor Raffles Corporate Center, Ortigas, Pasig
Conducted phone screens to invite candidates for a free call center training.
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Assisted applicants and conducted paper screening.
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Updated the trackers and monitored the number of trainees in each training class.
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Organized trainees’ files including resumes and pre employment requirements for each training class.
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Did call outs for the candidates that will have their training.
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Conducted pre screening and interviews.
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Created online candidate profiles in the applicant tracking system, and updated interview feedback
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reports.
Gave feedback to the applicants regarding their interview statuses, gave schedules to the future trainees
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who have passed the assessments.
Did follow up for the trainees who have not attended the first day of training.
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Administered online exams for trainees and assisted trainers for endorsements.
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Assisted Learning specialists during trainees' endorsements to main recruitment hub.
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Attended Job Fairs with the trainers and conducted initial interviews.
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EDUCATION
2009 2011
Associate in Hotel and Restaurant Management : Food and Management
Pamantasan ng Lungsod ng Marikina Marikina City
CHARACTER REFERENCES
Eliane Therese Centeno Sitel Academy Learning Specialist – SITEL Philippines
Stephanie Joy Co Sitel Academy Learning Specialist – SITEL Philippines
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Niel Patrick Pagulayan Recruitment Supervisor – SITEL Philippines
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