Vanessa Nkosi

Location: Central London

Telephone: 077**-******

Email: acdlw5@r.postjobfree.com

Personal profile

‘Accomplished and qualified Deaf Support Worker with a genuine passion for signing and improving the

quality of life for the deaf Having gained levels 1 and 2 in British Sign Language, I have put my skills to great

effect over the past few years, supporting a number of deaf adults including those with mental health issues

and learning difficulties. My highly organised and pro-active nature, combined with my signing abilities mean

that those I am responsible for receive the highest standards of support.

Career summary

October 2010 - Date Viridian Housing, London

Deaf Support Worker

Outline

Viridian provide supported housing for deaf adults with mental health issues at a number of locations across

London. As a senior member of the support team; I am responsible for the safety and well being of all

residents and management of less experienced staff members.

Key responsibilities

• Responsible for 10 deaf adults within any one residency – providing ongoing support and companionship

• Using sign language to communicate with residents and staff on a daily basis

• Familiarising myself with each residents care plan to ensure the correct level of personal care

• Ensuring resident care plans and notes are updated frequently and shared with all staff

• Updating Communication book to ensure all staff are aware of all recent resident activity

• Planning and organising events and delivering activities for residents including entertainment and education

– such as theatre trips and museum visits

• Maintaining a healthy and safe environment for all residents and staff

• Distributing medication and recording doses and frequency in medication log

• Providing life skills training to residents

• Updating the Incident Report log with any resident issues

• Training and managing junior staff to ensure high standards of care are upheld for residents

Oct 2010 - Date Various Organisations; Protocol, Elect and Royal Association of the Deaf

Supply Teaching Assistant & Casual Outreach Worker

Outline

Alongside my role as Deaf Support Worker at Viridian, I have also taken on extra work supporting deaf pupils

across a number Of London schools (including Oak Lodge) and providing Outreach support to deaf adults

living independently.

Key Teaching Assistant Responsibilities

• Supporting children in Primary and Secondary education

• Using sign language to ensure teacher’s lessons are being communicated effectively to students

• Providing one-on-one support to students

• Organising classroom activities and projects

• Supervising classrooms during teachers absence

• Working with teachers to build good working relationships with students, maintain classroom control

and behaviour management

• Monitoring student performance throughout my role

Key Outreach Worker Responsibilities

• Travelling to homes across London providing support to deaf adults

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• Providing life skills training including budgeting, bill payment and social skills

• Build strong relationships with clients to ensure they are comfortable and happy

• Organising day trips and entertainment

2007 – Oct 2010 Arcadia Group

Executive Assistant/Receptionist

Outline

Working in Arcadia’s head office providing administrative support and front of house services within the busy

BHS department

Key responsibilities

• Managing two main reception desks at BHS head office

• Organising appointment books for senior management

• Answering and transferring calls to appropriate people and departments

• Solely responsible for organising and developing staff first aid training

• Ensuring all visitors are allocated and appropriate people and departments are aware that they are

on the premises

• Responsible for liaising with security and making sure they are aware of any one that should or

should not be on the premises

• Responsible for ensuring reception is safe and secure for all staff and visitors

2002 - 2007 Charles Worthington, London

Senior Stylist

Outline

Working within this successful hair salon, I provided a full service of haircuts and colouring to a range of

clients whilst promoting the Charles Worthington brand and selling products.

Key responsibilities

• Implementing creative cuts and colours

• Communicating with clients and customer care

• Responsible for the smooth running of reception area

• Responsible for monthly stock take

• Insuring consultations are implemented

• Insuring all data is logged accurately and on time

• Ensuring the salon is a comfortable and safe environment for customers and staff

• Working to strict deadlines and sales targets

• Working as part of a team to promote the brand

Vocational Skills and Certifications

British Sign Language (BSL) Level One (2011)

British Sign Language (BSL) Level Two (2012

First Aid Qualified

Medication Training

Lone Worker

COSH

Health & Safety

Abuse Awareness

Safeguarding

Education

GCSE English, Maths, Science, Art, Textiles

NVQ Level 1&2 Art & Design

City of Westminster College

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Personal details

Interests include: Art, cinema, reading, deaf theatre and practice groups

References are available on request

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