Customer Service Marketing

VICKEN R. KALAMKARIAN

**** *. ********** *** #*** • Los Angeles, CA 90064 • 559-***-**** • *****************@*****.***

C a re e r P r o f i l e :

A Marketing and PR professional with 3 years experience in marketing, finance, and other customer service oriented operations. Excellent

communicator with senior management, clients and vendors. Strong work ethic who seeks excellence in the workplace.

PROFESSIONAL EXPERIENCE

Mark eting And Business Development Representative April 2012- April 2013

Amirsys Inc. Medical Informatics Laguna Hills, CA

• Ensured marketing, lead generation, and sales of 3 major Amirsys products

• Adopted SalesForce.com applications to integrate into sales process

• Increased website traffic through online webinars via GoToMeeting

• Business Development through international radiological conferences

M a r k e t i n g S t r a t e g y In t e r n January 2012- April 2012

Pacific International Capital, LLC– Investment Banking Newport Beach, CA

• W orked with fundamental institutional and private equity investment vehicles and protocols

• Directed market research in the aerospace and green energy industries

• Conducted data analysis on all market research to gauge which companies were open to mergers and acquisitions

Director of Publicity November 2009- December 2011

W estern Diocese- Armenian Church Youth Organization Burbank, CA

• Organized and executed various seminars, volunteer programs, and leadership workshops.

• Managed a centralized PR/marketing campaign to include advertising, media relations and community outreach

• Planned and oversaw a 4-week summer youth program abroad in Armenia

• Launched a brand new, user friendly, streamlined website which now allows users to login and be a part of the live site.

F i n a n c e In t e r n August 2009- December 2009

Financial Crisis Center - Finance Intern Orange, CA

• Responsible for summons processing and information dissemination to clients regarding creditor issues

• Ensured accurate computation of initial, secondary, and tertiary payment options for clients.

• Followed up with clients/law firms regarding deadlines and payments.

E D U C A T IO N

UCLA Extension

Finance Certificate – Corporate Finance April 2014- Present

Marketing Certificate – Social Media and Web Analytics April 2013- Present

C h a p m a n U n iv ersity

• Major: Business Administration Emphasis – Marketing 2009- 2012

PH ILANTH ROPY

H ye Cam p – B o y s D e a n ( 2 0 1 2 )

• Served as the Boy’s Dean at the summer youth camp.

• Directed a team of 12 male counselors overlooking 75 male campers for 1 week fostering a safe, fun, and educational week.

U n iv e rs ity o f C a lifo rn ia Irv in e D o u g la s H o s p ita l – V o l u n t e e r ( 2 0 0 9 - 2 0 1 2 )

• Volunteered with Alzheimer’s patients

• Served as floater between departments discharging patients as needed

AREAS OF STRENGTH

• Market Analysis • Product Marketing • Microsoft Office

• Strategic Marketing • Client Relations • CRM

• Contract Negotiation • International Marketing • Qualtrics

• Executive Communications • Vendor Relations • Budget Analysis

Contact this candidate