Project Quality Assurance

Ravendra Thallapureddy

Cell# 469-***-****

Email:*********@*****.***

Summary:

. 13 years of cumulative QA/test-specific experience as Project Lead in

Quality Assurance with experience in Automation and Manual with a wide

variety of projects and environments.

. Proficient in analyzing the SRS (Software Requirement Specifications),

Functional Design Documents and Use Cases to formulate Test Plans, Test

Scenarios and Test Cases for Manual as well as Automated Testing.

. Experience in Functionality, Compatibility, Exploratory/Ad-hoc,

Load/Stress, Usability, Installation, Security, Upgrade, Context-

sensitivity, User Acceptance testing.

. Experience in testing Authentication and Authorization mechanisms.

. Possess experience in testing web applications and client-server

applications of various domains.

. Hands on Experience in Automated testing using Mercury Tools (Quality

Center and Load Runner).

. Experience in Selenium and Testing framework like TestNG.

. Strong experience in testing interfaces developed using Web Services

using JMETER for SOAP, Postman for RestFul API and knowledge in using

SOAP UI.

. Extensively executed SQL queries on testing database tables and views in

order to view successful transactions and for validating user data.

. Hands on experience in bug tracking and triaging using tools like

Rational Clearquest, Bugzilla, and Client's proprietary tools like Watson

Express, BLT and Bugnizer to make sure those defects are efficiently

passed from one layer to another.

Possess knowledge on build deployment on Tomcat Application server.

. Experience in testing applications developed in Java/J2EE, JSP, .NET,

ASP, C++, HTML, XML, AJAX and JavaScript.

. Excellent understanding of the Software Development Life Cycle, Agile,

Waterfall and role of QA.

. Capable of learning new technology and adapt to a new environment

quickly.

. Mentor, coordinator, leadership and managerial roles in creation and

execution of QA and testing processes, Evaluation of requirements and

define testing objectives, manage testing tools and environments, test

preparation, execution, and automation.

Computer Skills:

Scripting Languages Python 2.6.

Testing Tools Selenium, Quality Center 9.2, Load

Runner, and JMETER, Postman, SOAP UI.

Testing Framework TLC Automation, TestNG.

Languages Java1.5, SQL.

Web Technologies HTML, DHTML, AJAX,JSON, XML.

Database MySQL.

CMS Adobe CQ 5.5, World Server 9, CPS.

Web Analytics Site Catalyst 15 (Client side)

Tools/IDEs PyWin, Eclipse 3.x, Toad, Oracle SQL

developer.

Web and Enterprise Application Tomcat 6.0.18, WebSphere 7.0.

Servers

Operating Systems Unix, Goobuntu[Ubuntu], Windows, Windows

Servers 2003 and 2008R2.

Other skills SDLC, Agile Methodology and Waterfall

Methodology.

Professional Experience:

Client: Google Inc, Mountain View, CA. [April 2013 to Present]

Project: Google Search Appliance.

Role: SQA/Test Lead.

Description: Google Search Appliance (GSA) Adaptors allow the GSA to crawl

and index non-HTTP content repositories. They provide the repository

content over HTTP/HTTPS and notify the GSA of documents in the repository.

Adaptors are designed to be simple to create and get running, but still

provide security, performance, and scalability. This project provides

adaptors to search cloud contents (Drive, Sites), search content on

FileSystem and AuthN adaptor which provides Authentication and

Authorization mechanisms to validate user credentials while serving the

content.

Responsibilities: My role in current project, I lead testing efforts for

Adaptors project and other integrated test areas within GSA. Also, co-

ordinate regression test cycles for internal releases and trusted tester

program which is designed to get feedback from selected customers on pre-

release of GSA project. I work with Engineering, Deployment, Support teams.

Application Testing and bug Tracking.

. Analyzing and understanding the functional & nonfunctional requirements

. Developing & Executing the Test plans & test cases for all the new

features

. Creating test deliverable at all levels of testing - functional, upgrade,

system, user acceptance and field implementation.

. Responsible for creating Test documentation for Web Services testing.

. Responsible to verify RestFul web services API request, response data

validations.

. Tested REST API and validated JSON responses; updated specs while

testing.

. Running the Security and performance evaluation tests

. Maintain and monitor all the related applications in all the environments

that are, QA, staging and production.

. Farsighted person in conveying the release outcome to fellow testers,

Engineers, Test managers, Project Managers.

. Defect tracking and bug analysis

Quality Control Reporting - Metrics and benchmarking.

. Preparing the Test evaluation reports, bug status reports and sharing

them with all the stakeholders.

. Preparing the test dashboards with various quality metrics and benchmarks

. Involve in test improvement activities of contributing to lessons

learned, creating quality checklists for repeated testing tasks,

tracking/sharing/testing resource, test effort and defect metrics.

Percentage time spent: 10%

Preparation of Technical/Business documentation.

. Quality Assurance, process enhancement and testing services

documentation.

. Prepare Technical and Business processes documents for BugFix,

Maintenance, Stabilization and development work.

. Prepare test summary reports and share it with all stakeholders.

Environment: GSA, RestfuI API, XML, HTML, JSON, LDAP, ActiveDirectory,

SAML, ApacheTomcat6, WindowsServers2003, 2008R2,Linux, Goobuntu[Ubuntu],

Perforce, Test case manager, Buganizer.

Client: Adobe Systems, San Jose, CA. [Sept'11 to Mar'2013]

Project: Community Help and Learning.

Role: QA Project Lead.

Description: Aim of this project is to redesign of help and support

experience on adobe.com: improved navigation, visual, and community content

by hosting them on CQ servers.

Responsibilities:

. Experience in coordinating efforts with vendor in offshore that supports

development and testing.

. Team administrator for Test Studio (Test Case management Tool), Watson

(Bug tracking tool) Creating/Managing Test Suites and Run Suites.

. Support ticket creation for enhanced requests and management of tasks;

facilitation of

Agile Scrum meetings.

. The Scrum Master for many Sprints to lead the Daily Stand-up meeting.

. Implemented Release and Testing process for new, updated and migrated

pages in CQ system.

. Conducted demos to Writers/business users for completed functionalities

during the Sprint.

. Attend/conduct project meetings and do the coordination on testing effort

between

Adobe dotcom team and CHL team.

. As part of project reflow tested user experience on smart phones.

. Testing of component optimization for smart phone browsing.

. Worked on functionality, device / browser compatibility and template

integration.

. Participated in Acceptance and Sign-off meetings.

. Creation of Test cases, User stories and Test Matrices.

. Testing of components and templates; Cross-browser/MacOS/Windows.

. Testing compatibility of OOTB (out-of-the-box) components and proposing

changes to back-end developers to modify widgets.

. Testing of migration of product help and knowledge base articles from CPS

and World Sever into CQ5.5.

. Testing of custom servlet(s) functionality runs on the publish instances

just to make sure received content has published properly.

. Performed "Tough Day" test to measure the performance and scalability of

Authoring servers.

. Involved and coordinated the effort to Automation using Selenium and

Java.

. Involved in testing the page rating for high traffic community pages and

feedback badge rating functionality within scope of project.

. Involved in Art handoff schedules for EN and other Locales and experience

in handling Production issues.

. Experience in using Xenu tool to identify the broken links on published

pages.

Environment: CQ 5.5, Device testing (Android and iOS), Agile/Scrum, World

Server 9, Site Catalyst 15, Jive, Adobe FrameMaker 9, Watson Express, Test

studio, Manual testing, Xenu tool, JMETER, Selenium2.0, Java1.5.

Client: Google Inc, Mountain View, CA. [May'09 to Sept'11]

Project: Google Toolbar.

Role: Technical Lead in QA.

Description: Google Toolbar is an Internet browser toolbar available for

Internet Explorer and Mozilla Firefox in in 16 different languages. Toolbar

offers two types of features.

. Basic features like Search box with helpful search suggestions as you

type in the search box. While most suggestions come from popular Google

searches.

. Advance features like Sidewiki, Translate, Quick Scroll, PageRank, My

Location, Autofill, Custom Buttons, Bookmarks, SpellCheck.

Custom Buttons: Make your own Button Gallery using Google Toolbar API which

provides access to the websites in single click.

Sidewiki: Google Sidewiki is a browser sidebar that lets you contribute and

read helpful information alongside any webpage.

Translate: View instant translations for individual words by pausing your

cursor on an English word, or auto magically translate entire websites on-

the-fly into more than 40 languages.

Responsibilities:

. Involved in Functional, AU (auto update), and System testing of Google

Toolbar for Internet Explorer.

. Integration testing of the Google Toolbar with other products such as

Bookmarks and Protector.

. Created test cases to test various features of Toolbar and automated test

cases using Python.

. Developed test cases for features like Bookmarks, Translate, and Sidewiki

in Google Toolbar.

. Wrote Python scripts for parsing test results, generating test reports,

and email notification.

. Running all automation scripts for new functionality and regression

testing and manual testing as needed.

. Involved in preparing manual test plan, test cases and test execution.

. Analyze the test results to determine the root cause for the failures

before opening defects.

. Worked on reproducing bugs reported by OEM customers.

. Responsible for bug logging and tracking process to ensure defects are

logged in a clear way and are escalated to the concerned team for optimum

defect turnaround time.

. Communicated effectively with the Automation Framework team to exchange

ideas to improvise the new TLC Automation framework.

. Following the Google coding standards and making sure the scripts work in

different Windows OS (Operating System) and Internet Explorer.

. Assisting in ongoing efforts to ensure test case Automation development

is effective, coordinated, and integrated.

. Verify regression test coverage and Assigning the task to the team and

tracking it day to day.

. Effectively communicating with offshore team and ensuring the regression

testing activities were done thoroughly.

. Submitting daily and weekly status reports to the manager and performed

timely escalations to the management.

Environment: Python 2.6, Eclipse 3.x, Notepad++, Fiddler, MySQL, WinDbg,

Windows, Linux, Goobuntu[Ubuntu], Perforce.

Client: Ericsson Inc, Plano, TX. [Dec'06 to Mar'09]

Project: Ericsson EBI System.

Role: SQA Analyst.

Description: The main function of the Ericsson EBI System is to complement

and administer the Ericsson PrePaid System (PPS) while offering multiple

machine interfaces based on a Service Oriented Architecture. This allows

integration with Cingular (AT&T) CBS, Cingular's 3rd party providers, and

Ericsson WEB CARE applications. ATTM uses Ericsson's EBI System to manage

Accounts and set of network features.

Responsibilities:

. Communicate effectively with the team, Business Analysts and Managers to

nail down the requirements within the scope of project.

. Actively participated and conducted meetings to review Requirements, Test

cases and providing any updates prior to or during the Review meetings.

. Involved in preparing manual test plan, test cases and test execution.

. Used MARS (Matrix Reference System) to store test cases, test results and

to generate test reports evaluating test results.

. Analyzed and documented the test results for each build.

. Responsible for tracking defects using MHWEB and make sure those defects

are efficiently passed from one layer to another.

. Defined scope and test approach/strategy for Extended Regression and

Automation testing.

. Developed the LoadRunner test scripts for performance testing. Estimated

the time required to develop and execute Performance automation suite for

different releases.

. Feasibility Study (Finding Bottlenecks and work a rounds using LoadRunner

9.0).

. Experience in Analyzing of the load test results and provide the

recommendations to development team.

. Used JMETER to build tests, generate SOAP requests and validate the

response from Web Services.

. Lead the team for manual execution of short and large releases.

. Experience in software Deployment and Installation on Tomcat.

. Performed extensive SQL/PLSQL querying for Oracle backend database.

. Helped in creating project related documents such as Installation,

Interface and System Administrative Guide (SAG).

. Participated in meetings and discussed the enhancement and modification

issues.

. Active team lead in Tracking and maintaining the project and submitting

daily and weekly status reports to the manager and performed timely

escalations to the management.

Environment: QTP9.5, Load Runner9.0, Quality Center9.0, JMETER, SOAP,

Oracle10i, Oracle SQL Developer, Apache Tomcat 6, Unix, and Windows.

Client: Google Inc. [May'06 to Dec'06]

Project: GSA.

Role: Senior QA Engineer.

Description: The Google Search Appliance is an integrated hardware and

software product designed to give businesses the productivity-enhancing

power of Google search. The Google Search Appliance makes the sea of lost

and misplaced data on your web servers, file servers, content management

systems, relational databases and business applications instantly available

from a single familiar search box.

Responsibilities:

. Involved in discussions to develop Test Plans and Test Cases.

. Conducted and attended Walkthrough meetings for Test Plan and Test Cases.

. Developed and executed the test cases for functional and regression

testing of the AUT (Application Under Test).

. Exercised component checklists verifying correctness for each build and

performed Sanity, Functional and Regression testing for each new build.

. Prepared traceability matrix for test cases by mapping them to business

and system requirements.

. Integration testing of the various modules to verify the interfaces and

control flows between the modules.

. Responsible for bug logging and tracking process to ensure defects are

logged in a clear way and are escalated.

. Troubleshooting, problem resolution and timely escalations to the

development team.

. Involved in coordinating different off-shore and on-site teams, leading

daily status meetings with both on-site and off-shore teams.

Environment: Google Search Appliance - Mini, Cluster, Super-GSA, GWS, Unix,

Windows, Perforce, Oracle, Sybase, MySQL.

Client: AOL Inc. [Aug'04 to May'06]

Project: AOL- Strauss and WSP Tools.

Role: Senior QA Engineer.

Description: Strauss is an America Online product that provides many

features that can be accessed online, e.g. News, Entertainment, Sports,

Finance, Travel, Mail, Instant Messenger, Chat etc. AOL- Quality Assurance

Strauss group is responsible for testing various features in AOL product

going for Beta release.

WSP Tool is a Big Bowl publishing system designed with the goal of creating

a modern platform for Web content management, with an emphasis on editorial

efficiency, performance, and scalability.

Responsibilities:

. Worked with the team to create feature wise test plan from the master

test plan.

. Planned test strategy and selecting the test cases for Smoke Testing and

Regression Testing.

. Installation of QAR on Unix boxes in the QA environment and clearing the

QAR to Production.

. Downloading the build from CTS (Client Tracking System - configuration

Management Tool) and performed Smoke test and release to team for

testing.

. Furnished QA/test skills to Functionality, Regression, Integration,

Compatibility, Security and related testing of a wide variety of web-

based application at American Online and related software products on

Windows (using Install Shield, Ghost, and Microsoft Windows unattended

installation technologies).

. Used BLT (Bug Logging and Tracking) for logging Defects.

. Interacted with developers to resolve the defects. Responsible to

validate the bug fixes.

. Experience in working with Python automation tool. Benefited from

comprehensive internal training program in software testing theories,

procedures and methods.

. Pythonwin editor used to create Python scripts for test valid tasks

associated migration of AOL and MapQuest tool bars.

. Improved Python testing quality by creating more tests & longer test

cases, adding subtests to cases, using two test groups in parallel,

testing more scenarios and combinatorial test focus.

Environment: Test Case Manager, BLT, Python 2.X, Javascript, HTML, Apache

Tomcat, Win2K/ XP/Me/98 and MAC with IE 6.0/SP1/SP2, Client Tracking

System, Sybase, Internet Explorer, NetScape 8.0, Firefox, Safari

browsers.

Client: Chordiant. [Aug'01 to July'04]

Project: CDMP.

Role: Software Engineer.

Description: Chordiant Decision Management portal provides the business

solution for the healthcare business. It offered enterprise software to

help other companies improve the customer interaction. The project involves

the testing of Internet portal of Chordiant. The application facilitates

easy and efficient contact between Companies, third party and Customers of

Chordiant.

Responsibilities:

. Involved in the complete testing life cycle for different modules of the

application. Actively participated and conducted meetings to review

project specific documents to create future specific test cases.

. Created Test cases for all the Components involved in System/Functional

testing.

. Contributed in performing test activities like Functional, Regression

testing within the group.

. Performed Integration Testing of the various modules to verify the

interfaces and control flows between the modules.

. Lead the testing efforts for the new product developments, existing

product enhancements for Chordiant user profile module.

. Manage Test Director to enter and maintaining the test cases, create test

sets for functional and regression test cycles and entering test results.

. Defined the defect tracking process to ensure defects are logged in a

clear way and are escalated.

. Mentored entry level Testers on reviewing requirement, preparing and

executing test cases, and report software defects.

Environment: TestDirector7.2, TOAD, Java/J2EE, HTML, Servlets, Oracle8i,

JDBC, Web logic 7.0/8.0.

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