Customer Service Sales

Victor A Vasquez-Quiroz

949-***-**** ******************@*****.***

PROFESSIONAL OBJECTIVE

Four+ years of experience in unique customer service and sales. My

professional objective is to launch a career within an established firm

that values professional sales, construct marketing concepts, ultimate

forward thinking, and professional development.

SALES EXPERIENCE AND CUSTOMER SERVICE

Assistant Store Manager- TitleMax, Marietta, Georgia

Sept, 2013 - to link cooperation with different TMX's stores in order

to exceed sales, create marketing concepts, and team cooperation.

. Demonstrate a high level of accountability

. Provide excellent and unique customer service as well as using

referrals calls in English and Spanish.

. Strong customer relationship based on customer service, support and

follow-through.

. Mandatory to make every call into sells and offer assistant to

customers as soon as they walk in.

. To master the knowledge of interest, charges and principal by

exercising different finance courses.

. Handle large amounts of cash and maintained wise of your treasury.

. Offer customers different interest rates based on the amount of money

that they would like to barrow.

. Keep updated with the marketing department (Social Networks,

Referrals, Calls, Field Visits, etc) to maximize sales opportunities

as well as setting individual goals and going out marking to

Commercial and Residential places such as neighborhoods, apartment

complex, and shopping centers (Wal-mart, Krogrer, Publix) to explore

sales opportunities and customers' needs.

. Have a well-understanding of new clients, growth, recoveries,

expenses, charge-off, principal reduction, return of asset, and total

accounts.

. Being able to perform sells in upbeat and stressful environments.

. Manage customers' accounts, and report fraudulent actions to the Fraud

Hot Line

Bilingual Sales Associate- The Home Depot, Atlanta Georgia

Oct. 2012- Sept, 2013 to perform numerous

responsibilities in sales and marketing programs that will promote

company's products and services. Recognized for the capacity to develop and

maintain quality customer relationships.

. Help every customer with any variety of questions and concerns about

the 14 different departments in the store including special offers and

deals.

. Partnered with sales associates, HD's, ASM's, and SM in coordinating

improved retail, safety guides and promotions within the store or the

corporation.

. Assist customers by promoting and educating store's credit cards and

financial aids that would be affordable to each valuable customer.

. Respond to customers' inquiries in regards to existing claims and

services as well as resolving customers' concerns by providing

consultative services and demonstrating strong problem solving skills.

. Keep knowledgeable of all the merchandise available and store material

as well as assisting night crew to process semiannual inventories that

were held on 3rd shift.

. Establish relationships with technicians, engineers and contractors to

implement efficient tactics to better meet client requirements,

desires, and increase sales and market share.

Professional Skills

. Strong Written & Verbal Communication

. Interpersonal and Team Oriented

. Planning and Organizational

. Professional and Pleasant

. Adaptable and Responsible

. Proficient in Microsoft Office (Excel, Access, Word, PowerPoint,

Outlook)

. Innovative and Dynamic

. Fluent in English and Spanish

. Reliable Attendance

Education

Currently working on my Bachelor of Business, in Finance-Georgia Perimeter

College

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