Sales Process Improvement

PROFILE

CORE QUALIFICATIONS

TECHNICAL SKILLS Skills Experience Total Years Last Used Windows, Office, Netsuite, Magento

PROFESSIONAL EXPERIENCE

EDUCATION Advanced 5 April 2014

Director of Vendor and Client Relations, 06/2009 to 04/2014 G&J Holdings LLC dba Candy.com - Braintree, MA Helped Found Candy.com website in 2009

Bachelor of Arts: Psychology, 2009 Suffolk University - Boston, MA, USA Minor in Public Relations: Studied: Global Business, Internet Psychology, Social Marketing Traveled Abroad: Buenos Aires, Argentina (August 2005 - January 2006) Madrid, Spain (January 2006 - May 2006)

Fortune 500 partner experience

National account management

Focused on customer satisfaction

Microsoft Office proficiency

Grew sales from infancy to $6M in yearly sales

Partnered with numerous Fortune 500 Companies

Created a marketing support plan that dropped COGS by 10% across the board from all vendors

Managed and understood key online analytics in relation to sales.

Directed vendor meetings and coordinated with internal teams

Ensured the alignment of product roadmap to business goals

Operated VendorConnect to manage Toys R Us Marketplace

Operated ChannelAdvisor to manage WalMart Marketplace

Identified opportunities for process improvement

Impact analysis of potential process changes

Jake Truman

9 Warwick St., Quincy, MA 02170 Cell: 781-***-**** **********@*****.***

Headed UX development team for company

Lead in selected negotiations

Open Marketplace Knowledge

Complex problem resolution

Trade show management

Client relations specialist

Excellent communication skills

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