Manager Sales

Scott Cummings

**** ******* **

Cell: 419-***-****

Lima, Ohio 45801

Email: *****************@*****.***

Key Competencies

. Experienced manager, expert in building long-term

relationships through effective networking and client

follow up

. Work to overcome obstacles by not being afraid to think

outside of the box

. Possess exceptional leadership qualities

. Highly motivated person, who knows success, comes from

being prepared, hard work, and perseverance

. Ability to think strategically and execute critical

thinking with a pro-active, solution-oriented approach to

situations

. Help identify, recommend, and select products/services

based on customers individual needs and situation

Professional Experience

Chase - Relationship Banker - Lima, Ohio

November 2013 -

Present

. Responsible for generating growth in balances through the

sale, marketing, promotion and referral of products

utilizing a proactive and disciplined approach.

. Excellent customer contact skills; comfortable asking

questions/interviewing customers about their financial

situation; strong listening skills comfortable making

outbound calls

. Understands how to present features, and benefits of

products and services to customers with differing needs

. Self motivated, assertive, performs well in a competitive

sales environment

. Professional, thorough and organized; able to follow

standard operating policies and procedures

. Perform management responsibilities such as leading

huddles, conducting meetings, and executing a leadership

management.

Fifth third bank - personal banker - lima, ohio

October 2012 - November

2013

. Offer innovative ways to increase profit and revenue

through customer retention and cross-selling a full range

of banking products to existing and prospective clients

while providing specialized customer care

. Work with One Bank partners to deepen the customer

relationship and provide a full service banking experience

. Promote excellent customer relations by consistently

providing premier customer satisfaction with a friendly

demeanor, can-do attitude, and willingness to help at all

times, providing professional resolution to

problems/issues

. Engage and motivate CSR staff with one-on-one and group

coaching sessions

. Assist in providing an environment that is positive,

uplifting, and encouraging that both staff and customers

appreciate

Sales Manager - Say Furniture - Lima, Ohio

October 1998 -

October 2012

. Utilize customer-focused selling techniques, continually

assessing the knowledge of the customer and strategy to

maintain high customer intimacy

. Oversee daily retail operations and motivate team to

increase productivity

. Open and close store on a regular basis; function as a key

holder

. Demonstrate effective money management through ensuring

accuracy in all financial retail transactions

. Prepare finishing paperwork and perform nightly closing

duties

Memberships

V Lima Chamber of Commerce Young Professionals

V American Banking Association

V Nationwide Mortgage Licensing System & Registry

Education

Masters Degree in Business Administration

May 2012

Amberton University - Garland, Texas

Bachelors Degree in Business Administration

November 2009

University of Northwestern Ohio -- Lima, Ohio

Motivated

Excellence

Leadership

Integrity

Customer

Service

Honesty

Dedicated

Problem Solver

Sales

Contact this candidate