Customer Service High School

Miss Sultana Begum

** ******* ******

West Yorkshire

Leeds

LS8 4JB

077********

****************@*******.**.**

Personal Statement:

A hardworking, well organised person who strives to achieve the highest

standards in my work. I have recent office experience and a diverse range of

administrative skills. I have the ability to work using my own initiative and within a

team. An individual with good communication skills and good attention to details.

Capable of working under pressure and meeting deadlines.

Skills:

Computer literate

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Self motivated

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Good interpersonal skills

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Well organised

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Work Experience Work:

Equality Leeds - Admin 14th Oct 2013 – 20th Nov 2013

Responsibilities:

• Answering telephone

• Preparing/Printing Postage

• Preparing envelopes

• Creating a stationery order form

• Updating the postal record book

• Online research

• Typing up notes

• Reviewing the stamp inventories

• Creating forms for use in the office

Scope- 12th December 2012 - 6th January 2013

Responsibilities:

• Customer service

• Prioritising tasks for effective time management

• Demonstrated effective team working

• Awareness of responsibilities relating to health and safety at work

• Working on the shop floor and organising stock

British Heart Foundation - 25th June 2011 - 6th August 2011

Responsibilities:

• Worked on the shop floor

• Handled stock

• Ability to work with minimal supervision

• Effectively working within a team

Education:

Leeds City College (Park Lane Campus) - Sept 2009 - July 2012

• BTEC National Award in Business Level 3 - Sept 2010 - July 2012

• BTEC First Diploma in Business Level 2- Sept 2009 - July 2010

• Employability Skills Level 2 - 2010

Primrose High School: Sept 2004 - June 2009

- 9 GCSE including English and Math’s

Hobbies:

I like to socialise with friends, shopping and spend quality times with relatives.

References available on request.

Contact this candidate