Customer Service High School

Sephanna Grima

Oakville, ON

*********@*******.** - 905-***-****

WORK EXPERIENCE

Barista

The Juice Bar Inc. - Burlington, ON - April 2009 to Present

Responsibilities

Set up and break down of product display, exhibit and draw attention to retail products, Understand and

communicate product message to consumers, distributing samples and premiums, preparation of product,

maintaining a clean and orderly working space, cash control during opening and closing procedures.

Accomplishments

Reduction of waste and setting the standard for positive customer service which expanded repeat business.

Skills Used

Cash control, sales, customer service.

Hostess

Ivy kitchen + bar - Burlington, ON - June 2012 to September 2012

Responsibilities

Warmly greet guests, insure needs of guest are met, maintenance of a clean and orderly dining room, swell

as washroom control, aid in food delivery.

Accomplishments

Multitasking, team work, accomplishing tasks within a specific time frame.

Skills Used

Customer satisfaction, punctuality, cleanliness.

EDUCATION

High school diploma

Thomas A. Blakelock High School - Oakville, ON

2009 to 2013

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