Customer Service Manager

Janine L. Lindsay

*** ******** ******

Pittsburgh, PA. 15210

412-***-****

***********@*****.***

Professional customer service administrator seeks a position that

allows career advancement and educational growth.

EXPERIECNCE:

2009-2011 Family Christian Bookstore

Sales Associate-Key Holder

. Online and in store purchases for customers

. Responsible for store openings and closings

. Processed store inventory

. Organized and completed:

o End of day cash receipts

o Bank deposits

o Store reports released via internet

. Designed floor plans and assembled store displays

. Provided outstanding customer service

1995-2008 United Retail Inc. - Avenue

Assistant Manager (1995-2000) promoted to Manager (2000-2008)

. Provided team development

. Supervised daily store operations

. Accountable for store administrative information:

o Cash reports

o Payroll

o Scheduling

o Employee files

o Inventory

. Organized and completed daily cash receipts and deposits

. Implemented floor plans to attract and welcome customers

. Provided excellent and friendly customer services

EDUCATION:

2014 Pennsylvania Women Work

Career Development

Microsoft Word 2007

Point Park University

BA in Journalism & Communications

REFERENCES AVAILABLE UPON REQUEST

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