Experience
Bryson
STORE MANAGER, PACIFIC SUNWEAR, KNOXVILLE, TN JUNE 2012 -
"Shane" Hunter PRESENT
• Manage a staff of 15-40 in peak season
ADDRESS
• Provide industry leading customer experience based on a
911 Gratz St. company selling model and lead team in maintaining a customer
Knoxville, TN 37917 centric environment
PHONE
• "Growth Captain" for district, ensure recognition of top performers
and motivate underperforming teams to drive sales growth,
through increases in KPIs, in stores and district as a whole
************@*****.***
• Create an environment of accountability in stores and District
around Digital Sales (store to door) and email capture to drive
future business
• Set company directed visual presentation and maintain
merchandising standards
• Recruit relevant talent to fill open positions within principal
location and throughout the TN/KY and Southern Indiana market
• Develop and retain top talent within principal location and
throughout the district and region
• Achieve success in all franchise categories (shoes, denim,
accessories, and outerwear) by coaching associates on product
knowledge and using company reporting to hold members of the
team accountable
• Exceed company goals in all areas (sales goals, digital sales,
KPI/incremental growth, and sales per hour [productivity])
ASSISTANT MANAGER, AMERICAN EAGLE OUTFITTERS, KNOXVILLE, TN
OCTOBER 2009 - JUNE 2012
• Managed a staff of 35+
• Created and maintained a customer friendly, but sales driven
environment every day
• Executed window marketing changes and floor sets to company
standards
• Oversaw the stock team and held them to high organizational
standards
• Ensured all associates are proficient at POS system
• Provided timely feedback to managers and associates alike
• Helped organize and participated in a district wide volunteer
team for "AE Better World"
Education
UNIVERSITY OF TENNESSEE, KNOXVILLE, TN AUGUST 2007 - JUNE
2008
• Computer science
PELLISSIPPI STATE COMMUNITY COLLEGE, KNOXVILLE, TN AUGUST
2008 - MAY 2010
• Media Production (photography, design, and videography)
Skills
• Professional yet extremely friendly personality with a bit of
southern gentleman charm
• Driven sales personality
• Strong passion for providing excellent customer experience and
maintaining customer relationships
• Vast understanding of the dos and don'ts of retail marketing and
visual presentation
• Extremely proficient with all computer operating systems (Mac,
Windows, and mobileOS) and POS systems
• Media production skills in audio and visual production, using
industry leading software (Adobe Suite, Aperture, Ableton Live 9,
AVID Pro Tools, and Logic Pro X)
• Top notch organizational skills, digital and analog
• Drive for results in all areas of business
Referrals
Clay Ruth, Store Manager, The Gap
Andrew Moyers, Store Manager, American Eagle Outfitters
Chase Kauffman, Store Manager, Pacific Sunwear
Eric Smith, Associate Communication Specialist - HQ, Pacific
Sunwear