Project Manager Management
Resume:
Boye Sanni
Project/Program Manager
MBA PMI-PMP PMI-RMP SAP PM ITIL CSM MCP
Email: *********@*****.***. m: 647-***-****
TORONTO, ON
PROFESSIONAL SUMMARY
o Experienced, seasoned, and accomplished senior SAP management
professional offering several years of successfully leading all phases of
diverse technology projects across several industries and functions with
increasing level of accountability and progression towards a management
leadership role.
o Certifications in PMI-PMP, PMI-RMP (Risk Management Professional),
Certified Scrum Master, Associate SAP Project Manager, ITIL, Microsoft
Certified Professional, Certified in Risk and Information Systems Control
(CRISC) (In Progress), Six-Sigma Black Belt (In Progress); Masters in
Business Administration and Bachelors in Engineering; and several years
project/program/risk management, management consulting, and operations
management experience.
o Managed project portfolios over $3.5M, managed several teams (30+) in
various countries - North America (U.S. and Canada), Middle East, Europe,
and Africa.
o Adept in all Project Management Process areas with a focus on Project
Estimating and Cost Management, Budget, Stakeholder Management, and Risk
Management (Risk and Strategy Planning, Stakeholder Engagement, Risk
Process Facilitation, Risk Monitoring and Reporting, Perform Specialized
Risk Activities).
o Business strategist; planning and managing multimillion-dollar projects,
aligning business goals with technology solutions to drive process
improvements, competitive advantage and bottom-line gains.
o Excellent communicator; leverage technical, business and financial acumen
to communicate effectively with client executives and their respective
teams.
o 14 years of software, application, system migration, data migration,
process improvement end-to-end implementations covering project
management, governance, organization change management, integrated
solution management, data management, training, business process
management, solution architecture with standard & custom applications and
business solutions (including global transformation projects), and
technical solution management.
WORK EXPERIENCE
Innovapost Jan. 2014 - Date
Senior Project Manager
Clients: Purolator, CanadaPost
Project initiatives: Preprint, Imaging, and Data Completion Services CI;
SAP Reweigh CI; Retail Point-of-Sale Revenue Management System CI; IS-
Retail Functions.
o Develop the Concept Initiation and Execution proposal to support the
funding that led to the winning of 3 projects - budgetary estimate and
control, risk management, change management, release strategy, and
proposed timeline - for execution phases with budgets ranging from $300k
to $2.5M.
o Lead the business architecture analysis and modeling with senior client
stakeholders to confirm the common understanding of strategic
requirements.
o Stakeholder (internal and external) and vendor management on assigned
projects.
o Manage a team of system architects, business and system analysts,
solution leads, and developers.
o Develop and maintain an effective project plan, control project schedule
and tasks, manage scope, project change, and project risks.
o Responsible for project status reporting, issue and action logs, risk
register, stakeholder engagement, communication management, external
procurement management, vendor management.
o Oversee the identification, documentation, prioritization and tracking of
project issues and risks.
o Management of budgets ranging from $100k+.
Results: Led 3 Concept Initialization projects that has funding in place
for project execution - design, build, deploy.
IBM Aug. 2013 - Nov. 2013
Project Manager (Integration & Change)
Client: Canadian Pacific Rail
Project initiatives: The Lead to Cash program is part of a multi-year
Business Transformation project enabling new and streamlined capabilities,
and new channels for customer interaction through a complex SAP landscape
featuring multiple, concurrent releases, integrated environments.
Technologies included SAP ECC, IS-U, FICA, CRM, TM, EM, PI, WCEM, BI
(Business Warehousing), and ECM with a project portfolio of $3M.
o Provide project planning, oversight, and management for Invoice to Cash
and Order to Rate releases as well as the release schedules impacting
different business and IT areas.
o Manage cross-functional team of 25 resources including team leads.
o Establish and manage aspects of the project scope, schedule and budget
with proper change management process and building consensus among
customers and stakeholders on specific changes designed to better meet
their needs.
o Identify, document and mitigate project risks, issues, and constraints
for the L2C Program.
o Identify internal/external stakeholders and set expectation management
throughout project life cycle.
o Facilitate, negotiate, gain consensus and manage conflict of diverse
stakeholder groups as it relates to Release Management.
o Drive improvements in the areas of program, release planning, and
delivery.
o Liaison with Basis, Release Management, and business stakeholders to
builds plans that are achievable, drives cost and asset efficiencies, and
work within program level funding and schedule constraints.
o Ongoing communication of all project information and weekly status
reports to diverse groups of stakeholders.
o Maintained the risk register to include the risks, issues, constraints,
change logs at the program level and as a result of dependent projects
across various themes.
Kenaday Medical Clinics Jun. 2012 - Jul. 2013
Senior Project Manager
Project initiatives: Implementation Project Manager on the SAP
ERP/CRM/BI/HANA Business Transformation, Integration with Legacy Billing
and Financial Applications, Electronic Record Management System, Enterprise
Monitoring Software and Data Warehousing. Successfully delivered an
integrated record management system as well as an electronic Document
Management System technology to reduce manual process across all clinics.
o Managed a portfolio of $3.5M across multiple projects.
o Built project plans, set project deadlines, assigned responsibilities,
and monitored the cost and progress of implementation projects.
o Identified requirements; recommended best practices and policies, as well
as developed and presented the detailed road maps of the company's
strategies to functional managers and directors.
o Identified, allocated, and coordinated resources for the team and phase
activities.
o Prepared and developed the business case, project charter, scope
statement, and project schedule.
o Managed a cross-functional team of 30 resources.
o Administered personnel-related matters including interviewing and making
recommendations for hire, performance evaluations, and training and
development of staff.
o Managed client expectations and relationships to ensure customer
satisfaction.
o Established integrated change control and issue management procedures.
o Prepared the scope management plan, time management plan, cost management
plan, quality management plan, human resource management plan,
communication management plan, risk management plan, stakeholder
management plan as part of the overall project management plan.
o Delivered regular status reports and conducted regular status meeting
updates with stakeholders.
o Prepared project performance reports, project budget, and communication
matrix on the various projects.
o Implemented a risk management process - risk management plan, risk
register, risk breakdown structure, risk categories, risk assessment,
risk identification, and audit to plan and manage project risks.
o Conducted lessons-learned reviews, review of the project quality
gates/phase scorecards, review of the project service report and phase
acceptance and closure.
o Maintained ongoing communications of activities, initiatives and issues
with the management team with respect to value add initiatives and
projects, with an eye toward identifying and leveraging opportunities.
IBM Dec. 2011 - May 2012
Project Lead
Clients: UniSelect
Projects/Initiatives - Responsible for managing the post-Implementation of
the SAP Projects - Change Requests, Project Management Plan Updates,
Project Document Updates, Organizational Process Assets Updates.
o Led cross-functional PMO processes to assure requirements are met in a
timely and high quality fashion.
o Developed the Project Control procedures - Resource Tracking, Plan, Risk
Management, Change Management, Issue Management.
o Prepared project scope documents, budget, and budget for custom
development objects between SAP and other third party applications such
as Nexpart, Babelpart, Amazon, RockAuto, AS400 as well as interfaces.
o Provided Technology Solution Development and Integration across the SDLC
including requirements, functional specs, design, custom development,
integration, testing, and deployment.
o Controlled change to project scope through the integrated change
management process.
o Communicated status of each project to all project participants,
stakeholders, and Senior Management.
o Provided analysis and scope on new projects, incidents, and change
requests from the business.
o Participated with functional managers and leads on the overall
integration of proposed solutions.
o Assisted with the planning and execution of unit, scenario, integration
and UAT testing of developed solutions.
o Managed the end-to-end testing of changes and supported End Users in
resolving daily problems.
o Analyzed system support problems, correction and delegation of issues for
resolution.
Domtar Inc. Jun. 2011 - Dec. 2011
Project Lead
Projects/Initiatives -''SAP/BAAN Cross-System Movement'; 'SAP Email/Output
Project'; 'Export Project'; 'EDI Harmonization'), Change Requests, and
support-related activities.
o Provided SAP lead and best practice solution on projects assigned from a
blueprint, realization, preparation, and go-live and support perspective.
o Led the development of external programs and interfaces between SAP and
BAAN using EDI.
o Responsible for the business process analysis and definition of Sales and
Distribution/Materials Management functions e.g. Returns/Complaints
processing, Consignment Order processing, Price Adjustments, Invoice
processing, pricing procedures, partner determination, variant
configuration and characteristics, output determination
o Led various clients' change requests - Price Functionality Update,
Discrepancy on Return and Quality Claim Requests, Consignment, Residual
Stock in Transit, Volume Rebate, Residual stock in transit.
Cognizant Technology Solutions Jun. 2010 - Apr. 2011
Quality Project Manager
Client: Loblaw
Projects/Initiatives - Managed the SAP Release 3A/3B - POS Systems, POSDM,
ERP, Business Warehousing/Business Intelligence, and Legacy Systems
(TeraData, MicroStrategy, BODs).
o Led blended (business and technical) onsite, onshore, offshore project
delivery teams to provide best practice solutions for SAP IS-Retail.
o Led the end-to-end testing of the entire business processes from the
stores to SAP POSDM to SAP BI to SAP ECC to TeraData to MicroStrategy.
o Managed a combined offshore and onshore resource of 25.
o Led the testing assessment - methods of testing, requirements
traceability toolset, defect management, test resources, test execution
and coordination, test reporting, analysis and test metrics.
o Designed and documented the Testing Strategy and Approach to include the
testing scope, testing approach, testing deliverables, testing tools,
defect management, roles and responsibilities.
o Designed and documented the Testing Plan to include the testing scope,
types of testing (functional, performance, regression etc.), testing
approach, resource schedule as it relates to Unit Testing, Business
Process (String) Testing, Scenario (Integration) Testing, User Acceptance
Testing, Performance Testing, Regression Testing.
o Prepared individual test cycles/test stages, executed according to
specification and monitored test status and defect messages with defined
metrics, which was presented in daily stand-up meetings
o Provided reusable (manual and automated) test cases for each functional
testing stage.
o Presented the documented test results for all phases of functional
testing including user acceptance test results, regression test results,
and performance test results to various stakeholders.
Home Depot Sept. 2008 - Apr. 2010
Project Lead
Projects/Initiatives - The SAP SCORE project involved the deployment of
SAPECC 6.0 IS-Retail to all 200+ Home Depot Canadian stores. The
implementation involved SAP ERP (FI, CO, SD, MM), CRM 5.0, EP, BI 7.0, EM
4.10, LSO and several 3rd Party Products.
o Managed a team of 15+ people in functions used at the distribution
centers - category management; merchandize allocation push method -
allocation and replenishment as well as pull method; store orders;
interface with POS and Retail System at stores; handling unit management.
o Led project leadership to ensure high quality business requirements for
custom built SAP functionalities.
o Managed project executions of functional specifications, technical
designs and build phases.
o Acted as primary contact with business users to develop new business
initiatives and functionalities.
o Coordinated unit, string, and integration testing of new configuration
and custom programs.
o Created training documentation and conducted end-user training.
o Conducted deliverable reviews on functional specifications, technical
designs and architecture documents.
o Led the functional design, configuration, development and testing
presented via the Enterprise Portal (MyStoreTools) and leveraged with Web
Dynpro Architecture for the custom development of key entry points, that
is: screen variants, order menu, document search, and variant
configuration.
AT Kearney/IDS Scheer Apr. 2008 - Aug. 2008
Project Manager
Client: SABIC
Projects/Initiatives - The EMDAD project strategic initiative is to lead
SABIC to a world-class Supply Chain through improvements in Customer
Service, Supply Chain Network, Sales & Operations Planning, Organization,
IT Enablement, and Performance Management.
o Managed a team of onshore and offshore consultants to design and develop
processes in the areas of pre-order management, order management, and
order fulfillment processes as part of the Order-to-Cash work stream.
Responsible for the design of (pre-) order management and order
fulfillment processes as part of the Order-to-Cash work stream.
o Reviewed solution architecture and also provided implementation and
project delivery guidance.
o Reviewed key deliverables such as project charters, design documents,
application architecture, integrated SAP and legacy systems architecture
along with technical designs.
o Managed project issues & risks as well as managed all communication to
project stakeholders.
o Prepared risk management plans for the assigned scope.
o Led the design of process flows for SAP Customer Service Management -
Sales Management, Service Management, Contract Management, Complaints
Management, Returns, Service Orders, SFA and Billing.
o Led the design of the integration points of all process streams CRM, SRM,
PLM, SCM (APO), and ERP.
o Preparation, execution, and wrap-up of workshops and presentations.
CGI/InnovaPost Jan. 2008 - Apr. 2008
Management Consultant
Client: CanadaPost
Projects/Initiatives - The SAP ECC Technical Upgrade (SETUP) project
involved the technical upgrade from SAP R/3 4.6C to ECC 6.0 IS-Retail
project. The implementation involved SAP ERP (FI, CO, PP, SD, MM), CRM 5.0,
SRM 6.0, EP, BI 7.0, EM 4.10, LSO and several 3rd Party Products through
EAI interface and RFC connections.
o Identified and documented gaps on critical Order-to-Cash (OTC) business
process scenarios.
o Identified business requirements and composed test scripts in Mercury
Quality Center.
o Documented test scripts for each identified business process scenario.
o Performed validations, before-and-after comparisons, researching failed
scripts in Quality Center Defect Lab, and documented all test results
including negative and regression testing results.
o Developed and executed systems testing using Test Director and Quality
Center Test Plan, Test Lab, and Defects for the projects Unit Tests, User
Acceptance Tests (UAT), and subsequent user training.
o Supported quality reviews of all enhancement and defect projects,
development and testing efforts.
o Identified gaps on critical Order-to-Cash (OTC) and procurement business
process scenarios.
o Discovery and documentation of all 3rd party applications key gaps,
findings, assumptions, dependencies, and resolutions; R/3 RICEF list; and
the maps and data flow diagrams for SAP R/3 and mySAP ECC 6.0.
o Discovery of BPML tasks - testing and documenting business scenarios
prior to- & post- upgrade to ECC 6.0.
BearingPoint Inc. Mar 2007 - Dec 2007
Manager, Enterprise Applications
Clients: Lubrizol, UFA, Bloomberg
Projects/Initiatives - Project implementations involving ECC 6.0: FI
(Finance), CO (Cost Controlling), MM (Material Management), SD (Sales &
Distribution), PP (Production Planning), Business Warehousing.
o Managed project portfolios of ~$5M across multiple projects.
o Responsible for development and product management of SAP Member to Cash
core applications.
o Developed work breakdown structures for entire project and manage project
plan with PMO resources.
o Responsible for project financials and reporting on financial/budget as
well as milestones for quarter end close.
o Analyzed project level risks, issue log, constraints, change logs,
threats and opportunities and managed quick resolution to these risks and
issues working with project team and various stakeholders.
o Provided project standards, documentation templates and work procedures
for BearingPoint projects.
o Assisted key business owners on business process re-engineering decision-
making.
o Organized the requirements/validation workshops and the documented the
results for the Blueprinting phase.
o Managed assembly, integration and user acceptance testing with timely
defect resolution and retesting for timely completion of each test cycle
o Prepared project work plans and managed deliverables to meet project
milestones on time and budget.
o Reviewed project deliverables including functional and technical designs,
architecture and build.
o Executed project management deliverables within budget and approved
project plans.
o Attended several meetings with key clients, vendors, internal and
external stakeholders to gain consensus on project objectives as it
relates to cost, scope, schedule, quality, and performance.
o Led the development and delivery of training to the project management
team.
o Provided mentorship and leadership to team members.
Deloitte Consulting Mar 2006 - Feb 2007
Senior Consultant, Enterprise Applications
Clients: Solo Cup
SAP implementation from Legacy System (BAAN & Solo Order Management) to SAP
(ECC 5.0). The phase included SD (Sales & Distribution), MM (Materials
Management), PP (Production Planning) and FICO (Finance).
o Led a team of 20+ people at different stages including client's
management team, consultants, business analysts, and programmers.
o Conducted several workshops with managers and stakeholders in order to
capture business requirements.
o Interacted with Solo Cup's senior management team establishing
credibility for Deloitte's solutions buy-in.
o Demonstrated understanding of complex transactions and related
configuration options in the SD area.
o Demonstrated solid Sales and Distribution and CRM knowledge as well as
strong understanding of Consumer Package Goods industry.
o Involved with interfacing developers and business users as well as coming
up creative solutions. Led the knowledge sharing and transfer of
ownership to the client for the order-to-cash team.
o Defined integration test cases and created final integration test plan
that includes business processes, output, reports, interfaces,
conversions, enhancements, technical setup (printer, fax), and
authorizations.
o Led the knowledge sharing and transfer of ownership to the customer and
support teams.
o Participated in integration workshops to other work stream teams to
ensure knowledge transfer.
ConspecTech Inc. Dec 2001 - Jan 2006
SAP Management Consultant
ExxonMobil Jan 2004 - Jan 2006
o Developed the business blueprint based on predefined Business Scenarios
using the ASAP methodology.
o Defined Business Process Procedures representing R/3 transactions used
for unit testing, string testing, regression testing, integration
testing, and UAT.
o Liaised with developers to write the functional specifications to meet
the Forms, Reporting, Interfaces, Conversion, Enhancements, and
Authorization requirements.
Valero Oil Dec 2001 - Jan 2004
o Business process re-engineering and initial requirements gathering
including business user interviews, initial analysis to identify gaps
between standard SAP and the customer requirements using the ASAP
methodology.
o Responsible for customer order management flow including
inquiry/quotation processing, sales order processing, shipping, packing,
shipments, transportation, billing, pricing, customer master.
o Designed and developed the credit management process to establish the
credit control area and customer master for credit processing.
Accenture Aug. 1998 - Oct. 2001
Management Consultant
Clients: CitiBank; Societe Generale Bank
o Assisted in the development and implementation of IT strategies.
o Worked closely with the Project Managers to produce project charters,
cost estimate, time, project control, resource tracking, plan, risk log,
change request log, status reports, and making sure the detailed work
plan is in line with the pre-defined project scope.
o Managed the joint CitiBank/Accenture Quality Assurance team's initiatives
- time/effort forecasts, test strategies, resolution management, and
providing weekly feedback to Citibank project managers.
o Led requirements gathering, design, build, and testing and release
management of a suite of enterprise applications for the financial
services industry.
ACADEMICS
o Lean Six Sigma Canada 2014 (Expected)
Six Sigma Black Belt
o Project Management Institute 2013
Risk Management Professional
o Rotman School of Management 2006
MBA (Strategy)
o Project Management Institute 2006
Project Management Professional
o University of Lagos 1998
B.Sc. Civil Engineering (Honors)
CERTIFICATIONS
o Project Manager Professional (PMP) - Project Management Institute
o Risk Management Professional (PMI-RMP) - Project Management Institute
o SAP Certified Associate Project Manager
o Certified in Risk and Information Systems Control (CRISC) (In Progress)
o Lean Six-Sigma Black Belt (In Progress)
o ITIL Foundation
o Microsoft Project 2010, Managing Projects
o Application Associate - CRM Fundamentals with SAP CRM 7.0; SAP HANA 1.0
o Application Professional - Marketing with SAP CRM 7.0; Sales with SAP CRM
7.0; Service with SAP CRM 7.0
o Technology Associate - SAP HANA 1.0
o Application Professional - Order Fulfillment with ERP
PROFESSIONAL TRAINING/COURSES
o The Risk IT Framework, The Risk IT Practitioner Guide, COBIT 4.1/5.0
o SAP Project Management: ASA380 - ASAP 7.1 Implementation Methodology in
Details; BPM100 - Business Process Management Methodology; E2E040 - Run
SAP End-to-End Solution Operations Overview; OCM100 - Organizational
Change Management Fundamentals; SMI210 - Solution Manager Implementation
Methodology Overview; SMI310 - Implementation Projects with SAP Solution
Manager
o SAP Customer Relationship Management: TCRM10 & TCRM20 - SAP CRM
Fundamentals I & II; CR600 - SAP CRM Marketing; CR300 - SAP CRM Sales;
CR700 - SAP CRM Service; CR410 - SAP CRM Interaction Center WebClient;
CR500 - SAP CRM Middleware; CR900 - SAP CRM Analytics
o SAP HANA: HA100 - SAP HANA - Introduction; HA200 - SAP HANA -
Administration & Operations; HA300 - SAP HANA - Implementation & Modeling
o SAP Sales and Distribution: TSCM60 & TSCM62 - Order Fulfillment I & II
Contact this candidate