Customer Service Quality Assurance

Julia Brindle Longo

*** ******** ***** ***. **** King of Prussia, PA 19406 215-***-**** *****.*.*****@*****.***

EDUCATION

Ithaca College, Park School of Communications, Ithaca, NY Class of 2004

Bachelor of Science – Television Radio, Video Production Concentration

EXPERIENCE

Graphic Artist, Sikorsky Global Helicopters

January 2013 – May 2013

Coatesville, PA

Design ed, edited and published the compan y’s monthly and weekl y ne wsl ett ers

Created all printed and online graphics for the Sikorsky Global Helicopters P A location

Designed graphics for various depart ments and projects

Maintained the co mpan y’s internal plas ma s creen co mmunic ation syste m

Edited sensitive infor mation out of publication photos taken of helicopters during building stage

As a UTC co mpan y, I helped SGH-P A i mple ment design standards fo r their ACE depart ment

New Media Specialist, Yellowbook

April 2010 – October 2012

King of Prussia, PA

Created 15 and 30 second co mmercials for a variety of clients nationwide

Develop ed effective co mp any branding and marketing ca mp aigns

Composed and edited business correspondence

Ensured outgoin g products met legal rules and guidelines for publication/broadcast

In charge of quality assurance fo r offshore created ads

Assistant Editor/Graphic Artist, Juma Entertain ment

June 2005 – April 2010

New Hop e, PA

Assisted Producer Bob Horo witz with editing, managerial, and all administrative needs

Managed schedules and complex calendar, tra vel plans, and rolled calls

Created opening motion graphics for all Ju ma Productions

Edited web and co mmercial pro mo pieces

Planned bi-coastal and network tele vision events for CBS Sports

Created graphics and presentations for pitch proposals and other printed materials

Assistant Editor, PhotoSynthesis Productions

March 2004 – May 2005

Ithaca, NY

Edited small and lar ge productions for a variet y of clients

Created motion graphics and animations

Encoded and co mpressed varieties of digital video files

Design ed, authored and dup licated interacti ve DVDs

Closely communicated with clients to create branding and corporate identity graphics

Recorded audio o n the field, and edited sound for international instructional videos

Communications Equip ment Center & Services Worker, Ithaca College

September 2000 – May 2004

Ithaca, NY

Maintained equipment and schedules; managed equip ment reservations and organized filing

Faxed, scanned and emailed documents to clients

Provided excellent customer service both in person and on the phone

Held workshops and tests on vari ety of ca meras, editing, and audio equip ment

COMPUTER SKILLS

Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Microsoft Office, Avid Media

Co mposer, Final Cut Pro HD, DVD Studio Pro, Flash, Director, Sharepoint

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