CECILIA ROBERTS

**** *** ********* **, **********, VA 22310 ● 714-***-**** ● acdl2k@r.postjobfree.com

SKILLS

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Familiar with Medical Transcription Medical Insurance Plan & Collections

• •

Advance Medical Terminology English/Spanish Bilingual Ability

• •

Medical Office & Records Management Familiar with Office Procedures

• •

MS Word, Excel and PowerPoint Patient Claim Forms and Charts

• •

Receptionist Skills (Multi-Line Phone) Phone Etiquette/Appointment Setting

• • Taking Patient Vitals

CPR, OSHA Certification, and HIPAA Trained

• Record Keeping

• Bilingual

•

EDUCATION

Everest College, Newport News, VA August 2013 (Graduated)

Accredited Diploma, Medical Administrative Assistant

• 4.0 GPA

• Awards: President’s List/Dean’s List/Honors Student

• Full-time student from December 2012 through July 2013.

Certified Interpreter for Medical and Community Services by NV AHEC

RELEVANT MEDICAL FIELD EXPERIENCE

Medicus Staffing October 2013- December 2013

Medical Interpreter/ Medical Administrative Assistant

• Work as an interpreter for Spanish speaking patients.

• Translate sight telephone encounters.

• Contact patients regarding messages from doctors and nurses.

• Answer messages from medical staff regarding patients issues.

• Check out patients.

• Scheduled patient’s appointments.

Project CARE July 2013-September- 2013

Medical Administrative Assistant (Externship/Volunteer)

• Update patient certifications on tracking list.

• File medical charts and ensure they are updated at all times.

• Pull patient files to determine if they are still eligible for referral services.

• Answer phone calls from the public answering questions regarding Project CARE’s mission.

• Answer referral phone calls from clinics.

• Schedule patient appointments with referral doctor and then follow up with patient to confirm

appointment.

• Follow up with patients in case of missed appointments or needed emergency appointments.

Cecilia Roberts, 2

• Check referral paperwork to determine if there are any documents missing and fax over missing

documents.

SEASONAL PROFESSIONAL EXPERIENCE

JC Penney Seasonal Winter 2012

Catholic Books and Gift Store March 2011-June 2011

Customer Service Associate/Sales Associate

• Ensured that each customer received outstanding service by providing a friendly environment,

and addressing all questions or concerns regarding service and products.

• Stocked and organized products in proper departments.

• Assist with cashier duties as needed.

Kelly Services Staffing Agency February 2012-August 2012

February 2011-July 2011

Ceradyne, Inc. September 2010-November 2010

Manpower Temp Agency December 2010-February 2011

Assembler Expert/Medical Records Clerk/Laborer

• Repaired military equipment and armor, such as the bulletproof vests worn by US soldiers.

• Pull orders for products within warehouse grounds, put supplies together and sort when needed,

and prepare packages for shipment.

• Retrieved data from computer systems as assigned.

VOLUNTEER EXPERIENCE

Private Family July 2011- May 2012

Childcare Provider/Nanny

• Assist children with homework assignments and school projects on a nightly basis.

• Organized and scheduled safe and intuitive activities for the children, such as arts and crafts.

• Transport children to afterschool activities, such as ballet, and remain with them and transport

them home when finished.

• Picked children up from their schools.

• Communicated with parents on a consistent basis to inform them of child’s progress.

• Assisted with any other miscellaneous recreational activities as needed and also assisted parents

with the running of errands, such as laundry and shopping, as well as accompanying the parents with

children doctor’s visits.

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