Quality Assurance Analyst

JAYATI ROY

** ********** ******, * **** Windsor, C T 06074 M : 860-***-**** j *****.*****@*****.***

OBJECTIVE

To build a career as a Business Analyst by helping address business challenges by and acting

as the bridge between business and IT.

Gaining more business domain knowledge and how IT can help enable key business

capabilities.

EXPERIENCE

2+ years of experience acting as a business analyst on large IT system integration projects,

both in India and in the US

Experience and knowledge of Pharmaceutical, HealthCare and Insurance domain

SKILLS

MS-Office 2007/2010 Product Suite including Microsoft Excel, PowerPoint, Microsoft

Word, MS-Access and MS-Visio

Experience in creating Business Requirements Documents, Functional Requirements

Documents, Requirements Traceability Matrix and Test Plans

Experience in planning and facilitating Requirement Discussions, Workshops and End-

user interviews

Experience in building Business Domain Models and Business Process Models to help

define requirements.

Experience in creating Workflows, Use-Cases and Flow-Charts using Microsoft Visio.

Experience in defining Reporting Requirements and documenting Report

Specifications.

Experience in using Microsoft Excel to do Pivots, Charts, and V-Lookup to compare

data across multiple worksheets.

Familiarity with SDLC methodologies, including Waterfall and Agile.

Familiarity with – Visual Basic, Oracle and BusinessObjects

Experience with HP Quality Center for documenting requirements and executing and

managing test scripts and documenting test results.

Conceptual knowledge of Data Warehouse(DW), Business Intelligence (BI) Master

Data Management (MDM) and Customer Relationship Management (CRM) systems.

PROJECTS

January 2011 to October 2011

Business Analyst

Pfizer, Inc., New York, NY

Acted as a business analyst to document the Business Requirements Document (BRD),

Functional Specifications Document (FSD), Use-Case Document (UCD) and

Requirement Traceability Matrix (RTM) on the Promotional Quality Assurance project.

Interacted with the end users to document their requirements

Used Microsoft Visio to create Workflows, Use-Case Diagrams and Flow-Charts.

Used Microsoft Word and PowerPoint to create Report Mock-Ups and Screen Shots.

Participated in user workshops to define the high level business process and drill down to

the detailed requirements

Conducted end user interviews to identify and document detailed end user requirements and

reporting requirements

Created Report Mock-Ups for reports based on the requirements

Identified the data elements needed for the reports and prepared the data requirements.

Participated in the user experience sessions with the users and the technical team to review

user interface design

Worked with the technical team to clarify business requirements

Participated in the User Acceptance Testing and document test results.

January 2000 to April 2001

Documentation Analyst

HCL InfoSystems Ltd., India

Acted as a documentation analyst to help document the project artifacts including SRS

(System Requirement Specifications), SDD (System Design Document), SPMP (Software

Project Management Plan), SQMP (Software Quality Management Plan) and SCMP

(Software Configuration Management Plan) documents on various project for the largest IT

Company in India.

Responsibility also included maintaining necessary documentation such as document review

report, test results, exception report needed for ISO-9001 quality standards.

Major clients / projects : Telecom Authority of Singapore; Indian Railways; Rajshree

Sugars and Chemicals Limited;

EDUCATION AND TRAINING

2013 Certified Business Analyst

Universal Class http://busanalysis.onlineclasses.com

2012-Present Bachelor's Degree: Health Administration

California Coast University - Santa Ana, CA http://www.calcoast.edu/

B.A. Degree: English

1999

University of Calcutta - W B, India, http://www.caluniv.ac.in/

Diploma: Computer Operations

1998

Institute of Computers and Technology –

University of Calcutta, WB, India www.rbccollege.ac.in/

REFERENCE

References will be provided upon request

Contact this candidate