Customer Service Administrative Assistant

S.Gabriel *** W. Pleasant Run Rd Lancaster TX ****6

214-***-**** ********@*****.***

Profile:

Dedicated professional, with personable approach and a results driven focus.

Skills:

High level of confidentiality

Oral and written communication

Typing 40wpm

Advanced MS

Experience:

Receptionist/ Administrative Assistant (Temp): 2013-2013 Olympus PSS Arlington, TX

Served as first point of customer service, in person, and via telephone. Assisting and directing guest/clients. Scheduling of travel

arrangements, maintenance of filing system and equipment. Distribution of mail, arranging of interviews as well as preparation of

conference calls and meetings.

Receptionist: 2006-2009 Mountain View College Dallas, TX

Provided administrative/customer support to staff members and visitors. Maintained calendars to ensure deadlines are met. Scheduled

meetings and make complex catering and travel arrangements. Maintained a sufficient record of office supplies. Provided word-

processing and clerical support. Ordered office supplies, maintained equipment, protected confidential files, and distributed mail.

Maintained strict confidentiality of all documents. Prepared Presidents office for meetings and conference calls.

Accomplishments: Implemented new filing system for better time management.

Receptionist/Tax Preparer: 2002-2005 Jackson Hewitt Tax Services Dallas, TX

Provided customer service through preparing tax returns for individuals and small businesses. Helped taxpayers by seeing that they

received the maximum benefits allowed. Uncovered potential deductions and credits. Advised against potential tax liabilities. Reviewed

financial records such as income statements and documents of expenditures. Interviewed clients to get a thorough picture of financial

situation. Resolved customer complaints. Recommended additional products and services. Prepared tax returns using electronic filing

software

Education:

PCI Health Center Dallas, TX 1995-1996

Medical Assisting/ Certificate

Mountain View College Dallas, TX 2005-2007

Religion

Dallas Christian College Dallas, TX 2009-2011

Youth Ministry/ Psychology

S.Gabriel 914 W. Pleasant Run Rd Lancaster TX 75146

214-***-**** ********@*****.***

North Lake College Dallas, TX 2014-2015

Executive Assistant/ AAS Degree

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