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Customer Service Manager

Location:
Racine, WI
Posted:
April 08, 2014

Contact this candidate

Resume:

Julian L. Owens

**** *. **** ****** # * Racine, WI

Cell 262-***-****

acdkyv@r.postjobfree.com

PROFESSIONAL SUMMARY

I’m A quick learner, and the best efficient worker who’s one of a kind hard find. I live

by an ethos and great work ethic. I am skilled with my hands, fully able with my body,

and I always think before I Act. With me as an employee I can guarantee that the status

quo for the day will be reached; and over exceeded. Co-workers never have problems

with me they can’t solve without supervision. My personality is well

I let you be the judge of that during are interview.

SKILLS

Can follow directions

Punctual, always dependable

Able body, production efficiency

Versatile

First Aid, AED, and C.P.R certified

Able to work well with co-workers

Great customer service provider!

Peer mediator, a self-motivator, Fantastic Negotiator

Experienced with MS Office Word, Excel, PowerPoint, 50 W.P.M

Computer Savvy

Excellent verbal and written communication/comprehension

Great mental math skills, quick problem solver

EDUCATION

SPASH High School - Stevens Point, WI

Wisconsin National Guard Challenge Academy – Fort McCoy, WI

NWTC- Marketing Program 09/2011-05/2012 Green Bay, WI

EMPLOYMENT HISTORY

Dec. 2013- current employer

Dunkin Donuts; Milwaukee, WI

-Cashier-Responsibilities

Delivering friendly customer service, remain punctual, and smile

Up selling products, making all products with quality care

Follow all safe serve procedures, and Dunkin Donut’s rules and regulations

Making breakfast, muffins, bagels, espressos, lattes…

Cleaning the lobby, restrooms, outside grounds, and kitchen detail

1

Cashiering, cleaning the store thurley, before we close the store/set the alarm

every night. To always remain punctual and Smile

Jun. 2013- Oct. 2013

Parallel Employment; Racine, WI

-Production Specialist- Responsibilities

To ensure constant flow and product needed to complete each pallet

Load and unload the box machine, Start, Stop and fix when boxes are jammed

To make sure all gluing machine never sink

Always help coworkers when they need to break

Pull and set pallets using a Pallet Jack from the back to the front of the line

Maintain A clean line, recycling all reusable product, breaking down all

unusable product

Give 100% everyday

Aug 2011-Nov. 2011

Lambeau Field -Ashwaubenon, WI: Levy Restaurants .com

- Customer Service Cashier, Volunteer- Responsibilities

Severing customers friendly but fast, Handling rude customers kindness

Organization of inventory, and Accurate disbursement of inventory

Cashier

Cleaning, washing utilities

Locking up at closing time

Burger King; Plover, WI

-Broiler- Responsibilities

Broiler Oven operator

Keeping dishes clean and in order

Helping on food line

Cleaning dining room along with restrooms, from open to close

Taco Bell; Stevens Point, WI

-Head Line Cook- Responsibilities

Arriving on time clean and in uniform ready to

Greeting customers in a friendly but timely manner

Handling money at Drive Thru and front counter position

Steaming, Stuffing, Expediting positions, Hot and Cold preparation

Basic daily cleaning throughout the store

To deliver excellent customer service to all third shift customers

No matter how intoxicated

Answering phone calls with proper phone politeness

2

HOBBIES

Working out at the gym, playing football, basketball, reading and writing spending time

with my family Volunteering, cars, construction, music

CAREER GOALS

As of right now, it is to finish college at any cost within the next 4 years

And to never give up on my dream.

References:

Melinda Milwsoski

(414) 334- 5658

General Manager- Dunkin Donuts

Former Boss

Brandon Lenzo

715-***-****

General Manager- Taco Bell

Former Boss

Stephen Horvath

715-***-****

Asst. Principal- Lincoln Hills High School

Family Friend

Donna King

262-***-****

Manager- McDonalds

Former Business Partner

Rosie & Brad Heimes

920-***-****

Asst. Supervisor- American Fence

3



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