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Customer Service High School

Location:
Memphis, TN
Posted:
April 08, 2014

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Resume:

Chanel L. Dodson

** *. ******** **. #*

Memphis, TN. 38104

901-***-****

OBJECTIVE

To obtain employment in the field of warehouse distribution and customer

service in order to utilize my professional skills effectively.

QUALIFICATIONS

I possess efficient professional computer and organizational skills that

can be a valuable asset to any company.

EDUCATION

2002-2007 Diploma, Central High School

EMPLOYMENT

2013-2013 Warehouse Associate, OHL

. Reads production schedule, customer orders,

work orders, shipping orders, or requisitions

to determine items to be moved, gathered, or

distributed

. Conveys materials and items from receiving or

production areas to storage or other designated

areas

. Sorts and places materials or items on racks,

shelves, or in bins according to predetermined

sequence, such as: size, type, style, color, or

product code

. Fills requisitions, work orders, or requests

for materials, tools, or other stock items and

distributes items to production workers or

assembly line

. Assembles customer orders from stock and places

orders on pallets or shelves, or conveys orders

to packing station or shipping department

. Marks materials with identifying information

. Opens bales, crates, and other containers

. Records amounts of materials or items received

or distributed

. Weighs or counts items for distribution to

ensure conformance to company standards

. Arranges stock parts in specified sequence for

assembly by other workers

. Enters and maintains inventory records in the

computer

. Prepares parcels for mailing

. Cleans warehouse area

. Other duties as required and assigned

2013-2013 Customer Service, Pitney Bowes

. Process, sort, and deliver mail to

appropriate departments

. Prepare packages for delivery

. Sort mail coming to and from the office

. Clear jams in equipment

. Keep the mail room organized and clean

. Various simple office tasks as asked by

employer

2010-2012 Material Handler, KM Logistics

. Locate items at various locations on a pick

ticket or hand held device and retrieve

products

. Verify location, quantity, product number,

and product description

. Transport product to specific areas based

on type of pick, such as batch, single

order, or rush order

. Acquires good knowledge of the SAP system,

products, warehouse locations, policies,

procedures and shipping department

expectations

. Ensure that the product(s), ship to and

special instructions match the pick ticket

. Prepare for shipment, pack, label and mark

accordingly

. Operate pallet and shrink wrap equipment

. Operates and performs daily checks on fork

trucks

. Sort and batch customer orders for

efficient picking

. Assist with cycle counts and restocking

5rt

-

2010. Cashier, Circle-K

. Performed all cash handling

transactions

. Stocked merchandise

. Ran end of shift reports

. Ensured all vendor merchandise was

checked and inventoried

. Maintain all housekeeping duties per

shift

2006-2009 Shipping Clerk, Technicolor

3 Ship and receive inventory of DVD's.

4 Computerized inventory of all items received.

5 Unload and inventory all goods received by computerized manifest on a

daily basis.

2007-2007 Production Worker, Iron

Mountain

. Assisted with construction

of corrugated boxes

. Assembled documentation for

record keeping storage

. Performed all quality

inspections of all boxes

assembled.

2006-2007 Custodial Worker, Sanitors

. Performed all general housekeeping duties in a

professional building

. Maintained all documentation required to perform

housekeeping duties.

. maintained all inventory on supplies used as well as

upkeep and maintenance for carpet cleaning.

PROFESSIONAL OFFICE SKILLS

Typing 40 WPM- File documents (Alphabetically & Numerically)

Multi-phone line- Operate photo copiers, facsimiles, Unix

and Personal Computers

COMPUTER PROGRAMS

Power Point, Word Perfect, and Windows



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