james M. Turton
*** *. ********* *** ( Seven Hills, OH 44131
Home: 216-***-**** ( acdkx9@r.postjobfree.com
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INSIDE SALES REPRESENTATIVE / TELESALES
Goal: To aggressively prospect, maximize sales, provide exemplary customer
service and squash the competition
. Quota-surpassing sales representative with a history of exceeding
employer expectations across diverse industries. Enjoy talking to
people and establishing a long-term, loyal customer base.
. Persuasive communicator; use consultative selling skills to identify
opportunities, overcome objections, build relationships and turn cold
canvassing into sales.
. Tenacious negotiator and closer; adept in conveying the benefits of
products/services and generating customer interest. Quickly learn,
master and sell new product offerings.
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SALES SKILLS
Account Acquisition & Retention Business-to-Business Sales
Cold Calling & Telephone Sales Business-to-Consumer Sales
Territory Management & Customer Support Lead Qualification & Generation
Powerful Presentations
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CAREER PROGRESSION
FRANCIS DAVID CORP/ELECTRONIC MERCHANT SYSTEMS -- Cleveland, OH -- 11/1998
- 11/2010
Inside Sales Representative
Initiated and closed sales for a leading supplier of electronic merchant
credit sales solutions. Sold service renewals and expanded customer base
within the United States and U.S. territories. Built relationships with key
decision makers and matched customers with the right solutions for their
needs.
Sales Results:
. Served as integral member of sales team that delivered sales increases
averaging 15% each year.
. Consistently exceeded 300 cold and follow-up calls weekly, earning
recognition as one of the top 10 reps based on production and revenue
(2009).
. Awarded "Sales Rep of the Week" for sales, service and relationship-
building excellence during 2009/2010.
. Nominated by manager for "Chairman's Cup" award for outstanding
production in equipment leases and revenue generated (2009).
NATIONAL OFFICE SERVICES -- Cleveland, OH -- 10/96 to 10/98
Account Representative
Solicited business for a office furniture and design supplier's suite of
products. Managed customer accounts, built positive relationships with
customers in support of outside sales representative efforts. Contributed
to the growth of account base within territory.
Sales Results:
. Achieved $785K in sales in FY1997, exceeding gross profit objective by
125%.
. Achieved $985K in sales in FY 1998, exceeding gross profit objective
by 130%
. Recognized for outstanding sales achievement in 1998.
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EDUCATION & ADDITIONAL EXPERIENCE
Life Insurance Representative - Ohio - 1978 - 1996
American Council for Underwriters, Life Underwriters Training Council
Fellowship (LUTCF) -- 1982
Continuing education in sales techniques and processes.
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