Customer Service Manager
Resume:
COVER LETTER
Ruchi Khosla
****.*****@*****.***
To whomsoever it may concern,
I have done Masters in Business Administration (Human Resources) and also
pursuing Certification in PHR. I have worked with Honeywell International
India Pvt. Ltd. and having substantial experience in Human resource
Department. As a result of this experience, I can make a direct and
immediate contribution to your organization. I have enclosed a copy of my
resume, which details my educational qualifications and suggests how I
might be of service to your organization.
I would like to meet with you to discuss your open position for a 'Junior
Technical Recruiter'. If you wish to arrange for an interview, please
contact me at the above stated contact information.
Thank you for your consideration.
Thanks & Regards
Ruchi Khosla
RUCHI KHOSLA
Objective
Intend to work in a challenging environment to enhance my competence in the
application of various management tools, processes and practices.
Career Summary
* BCA graduate
* Masters in Business Administration
* Worked with Honeywell International Private Limited, India as a
Recruiter.
* PHR Certification in progress.
Education
2008 Department of Business Economics,
Maharishi Dayanand University, Rohtak, India
. Masters in Business Administration
2005 Guru Gobind Singh Indraprastha
University, Delhi, India
. B.C.A.
NOTE: Degrees and mark sheets have already been validated from Josef Silny
& Associates, Inc. Miami, Florida
Work Experience (Eligible to work in the United States)
Aug 2010 - Aug 2011 Recruiter at Honeywell International India Pvt. Ltd.
Handling 4 BUs - HSG, ADI, Corporate and Aerospace
- (On the Payrolls of Manpower)
Job Responsibilities:
The job involves a systematic recruitment process in line
with the respective BU requirements. This includes:
. Getting the 'Job Description' for the open positions from
the Hiring Managers for each position.
. Conducting 'In - Take' meeting with the respective Hiring
Managers.
. Opening positions to consultants for Permanent Positions.
. Searching CVs from Job Portals for contract positions.
. Up skill the consultants as per the Hiring Managers'
requirements.
. Short listing the CVs and providing the same to Hiring
Managers.
. Conducting Preliminary interviews.
. Uploading the resumes on the recruitment portal of
Honeywell (E-Talent Tool).
. Scheduling the interviews.
. Updating the status of the position as well as of the
candidate on the recruitment portal (E-Talent Tool).
. Offer Excel Sheet preparation.
. Raising the offer of a selected candidate on the
'Honeywell Recruitment Portal'.
. Sending the offer letter along with the salary break-up
(offer excel sheet) through E-Talent tool to identified
candidate.
. Initiating Background verification of the final
shortlisted candidate.
. Initiating drug screening test of the final shortlisted
candidate.
. Raising Purchase Request and Purchase Orders in SAP (SRM
Tool) for processing the vendor invoices.
. Learned various HR Generalist Roles as follows:
o Preparing Personal Files of all the new joiners
and updating the same for the existing
employees.
o Preparing the 'Offer Letter'.
o Preparing the 'Letter of Appointment'.
o Preparing the set of 'Exit Documents'.
o Drafting 'Organizational Announcements'.
o Updating payroll data.
o Preparing PPTs.
MAJOR ACHIEVEMENT's:
. To decrease and safeguard the recruitment TAT, I had taken the
initiative to capture the recruitment process in a systematic way in
form of a flow chart defining the milestone completion days for each
and every recruitment step.
. During my short tenure in Honeywell, I had been given the task to
prepare the format for the Interview Assessment Sheet. This format was
created after taking feedback from various HMs and HRGs working for
various BUs in Honeywell. The Interview Assessment sheet was
rationalized and inducted in to the system since May 2011.
. Almost all the positions handled by self were closed within the TAT
(65 Days) provided by the management.
. I worked for MT hiring program by approaching various colleges PAN
India. This program involves the following activities:
. Located the possible colleges in all the 8 locations
through means of internet.
. Interacted with all the colleges and collected maximum
possible CV's.
. Short-listed CV's of all the potential candidates in the
respective locations, in accordance with Honeywell
requirements.
. Arranged for the telephonic interview of all the short
listed candidates with HR Manager.
. The final list of short listed candidates were duly
prepared and handed over to HR Manager.
This program helped in employing one of the candidates for
the post of the Senior Executive - Channel Sales for Indore
Location.
Aug 2011 - Oct 2011 SEARCH ENDS CONSULTANTS
(Freelancer)
. Searching suitable candidates' resumes from job portals.
Contacting them and convincing them to apply for the
said post.
Oct 2005- July 06 GE MONEY
(Prior to MBA) - (On the Payrolls of Mafoi)
In India, GE Money is a leading provider of financial
services to suit varying needs. With joint ventures and
customized products, GE Money adds value to its partners as
well as individual customers.
Designation : Customer Service Executive
SUMMER TRAINING
June-August 2007 HONEYWELL AUTOMATION INDIA LTD (HAIL), PUNE
Project Title : Employee Satisfaction Index
Computer Skills
. Applications : MS Office
. ERP : SAP (SRM Tool)
. Operating Systems : Windows 98, XP, 2000.
I, Ruchi Khosla, hereby declare that the information provided is factual
and correct to the best of my knowledge.
Date: April 8 2014
(RUCHI KHOSLA)[pic]
Contact Address:
7876 NW 109 Path Doral
Miami - 33178
MOBILE: +1-305-***-****
Alternate Contact No.: +1-305-***-****
Email: ****.*****@*****.***
Contact this candidate